SHC31 Promote communication in health, social care or children’s and young people’s setting 1.1 An identification of the different reasons people communicate 1.2 An explanation of how communication affects relationships in the work setting. Why do we communicate?
We communicate to express and influence others and to change our and others attitudes, to motivate the people around us, and to maintain happiness and to achieve. We communicate to:
* To build relationships
This might be as simple as greeting children and their parents with a warm smile have various toys out for the child to open up.
* To maintain relationships
Would be to show interest in the parents and Childs lives asking how your day was
* To gain reassurance and acknowledgement
I would show interest in what the child’s is doing ,tell a child they are doing a great job, use a smile, and give eye contact when you can maybe even use hand gestures * To gain and share information
I would use a booklet “all about me” which parents fill in all about the child’s family, likes and dislikes and general information which gives detailed information about the whole family and the child which helps when sharing information with other professionals if needed. * Express needs and feelings
We praise to boost children and adults self esteem we also use body language, posture and tone of voice to disapprove unacceptable behaviour * Share ideas and thoughts
By sharing ideas and thoughts this makes us creative and boosts our self esteem.
1.2 How communication affects relationships in the work setting Communication is one of the most important sources if you communicate effectively with children this will benefit massively on their learning and development, and they will become to trust and respect you. Communicating effectively with colleagues will help to develop professionally in your profession. And enable us to have a good working relationship which will also help...
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