Terms of reference: non-verbal communication
Method of procedure: I firstly carried out secondary research by researching journals online and then followed up with primary research by speaking with the manager. I was also searching the web for information and gathering information on non-verbal communication can be effective in everyday life. Carrying out report in order to demonstrate the effects of teamwork in childcare+- Findings: I found my information on line by researching in Google for non-verbal communications in everyday life. The research I found on non-verbal communication are: According to A. Barbour, author of Louder than Words: Nonverbal Communication, the total impact of a message breaks down like this:
7 percent verbal (words)
38 percent vocal (volume, pitch, rhythm, etc.)
55 percent body movements (mostly facial expressions)
This breakdown indicates that effective nonverbal communication skills are essential. There is nothing worse than delivering a speech about how well your organization is doing while at the same time, shrugging, frowning and turning away from the audience. You would be sending mixed messages and based on the above scale no one in the audience will believe that the company is actually performing well.
Effective communication is the combined harmony of verbal and nonverbal actions. Nonverbal communication consists of body movement, facial expressions and eye movement.
Body Movement indicates attitude, conveys feelings serves as illustrators and regulators. Illustrators are nonverbal movements that accompany and illustrate verbal communication.
You say to the store attendant "I want that one," and point to the dress in the display window. You nod your head up and down to indicate yes and shake it back and forth to indicate no. In other words you imitate the movement you are verbally describing.
Regulators are nonverbal cues that monitor or control the speaking of another...