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Non-Store Retailing

By | September 2007
Page 1 of 28
Introduction
Nonstore retailing is a form of retailing in which sales are made to consumers without using physical stores. The non-store retailers are known by medium they use to communicate with their customers, such as direct marketing, direct selling and vending machines or e-tailing. Non store retailing is patronised to time conscious consumers and consumers who can't easily go to stores, or compulsive buyers. Most non-store retailers offer consumers the convenience of buying 24 hours a day seven days a week and delivery at location and time of their choice. Nonstore sales are now growing at a higher rate than sales in retail stores. Non-store retailing now accounts for more than 15% of all consumer purchases, and it may account for over 1/3 of all sales by the end of the century. The high growth rate is primarily due to the growth of electronic retailing. The growth of catalogue retail sales and sales in other nonstore retailing formats such as TV home shopping, direct selling, and vending machines are slower. A Classification Method for Retail Institutions

Electronic Retailing
Electronic retailing (also called e-tailing and Internet retailing) is a retail format in which the retailer and customer communicate which each other through an interactive electronic network. After an electronic dialogue between the retailer and customer, the customer can order merchandise directly through the interactive network or by telephone. The merchandise is then delivered to the customer's address. The World Wide Web can serve one or more of these roles for a retailer: • Project a retail presence.

• Generate sales as the major source of revenue for an online retailer or as a complementary source of revenue for a store-based retailer. • Enhance the retailer's image.
• Reach geographically dispersed consumers including foreign ones. • Provide information to consumers about the products carried, store locations, usage information, answers...

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