Nitish (B.Tech and M.Tech , IIT Madras and M.B.A from XLRI, Jamshedpur) was working with a consultancy firm for two years where he showed great promise. He was well liked by all and appreciated by his boss. He had gained sound knowledge of preparing business plans and had also gained insights into the intricacies of collecting and analysing data while in the consultancy firm. To further expand his career horizon, on the recommendation of his friend Arvind, Nitish moved to Solutions Unlimited, an IT company specializing in software solutions. Despite being a star performer from the beginning, his relations with the Operations Officer, Meena, and the Director Opertions, Mr. Alagu, , were strained. Hence even though his job was interesting and challenging, he was not comfortable working in the acerbic environment especially around Meena and Mr. Alagu.
2. Section 1: Statement of the problem facing the manager External factors: The main issues that faced Nitish were related to HR as there was no proper communication of the policies and compensation from Solution Unlimited to Nitish due to which he had to suffer financial losses. Also, Nitish faced some organizational issues viz. there was a lack of formal hierarchy and he was not allotted any specific roles or responsibilities in the company which resulted in dissatisfaction. There were incidents of unprofessional behaviour shown by senior employees in the company. There was also a hint of regional bias against Nitish.
Internal factors: Meena was suffering from high degree of Neuroticism and she was easily influenced by the negative emotions. Along with this she also suffered from the perception bias as she formed an opinion about Nitish in the very first meet and thereafter. Meena could not take the feedback given to her by her boss in a constructive manner and harboured ill will against Nitish. Due to lack of proper organization structure, Meena ended up...