Next Generation

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Denver Fire Department

Study Guide
for CWH Selection Solutions Next Generation Fire Service Written Examination Revised on January 24, 2006

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CWH Selection Solutions Next Generation Fire Service Study Guide

Contents
Purpose of the Study Guide ......................................................................................3 Skills and Abilities Measured on the Test...........................................................3 Types of Questions on the Test ..............................................................................4 Test Language ...............................................................................................................4 Study and Preparation Tips .....................................................................................5 Test-Taking Tips ...........................................................................................................6 Sample Questions .........................................................................................................8 Answers for Sample Questions .............................................................................13 Frequently Asked Questions...................................................................................14

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Version 2.0

Purpose of the Study Guide
This study guide is a tool to help you prepare for the written test. It does not contain information that you must memorize. The test measures your skills and aptitude to become a firefighter, which means that you do not have to know or memorize any particular job-related information to do well. In fact, you could take the test and do well without reading this study guide; however, you will be better prepared and likely be less nervous if you review the information provided in this study guide before you take the test.

Skills and Abilities Measured on the Test
The test covers several critical areas that have been found to be important for firefighters. The list below defines these areas and provides examples of specific skills and abilities measured. It also provides examples of duties that firefighters perform that require or use the skills being measured within each area. 1. Practical Skills refer to the ability to handle everyday challenges and situations. Firefighters must be able to use good judgment and common sense, think clearly, quickly, and logically, and identify, analyze, and solve problems in complicated situations. Types of Skills Use of good judgment Common sense Problem-solving Related Firefighter Duties Classify unclear situations as either threatening or harmless. Screen available information for relevance when making judgments. Make quick and sound decisions under pressure, and in situations that are dynamic, tense, and rapidly evolving.

2.

Interpersonal Skills refer to the various abilities required to relate well and get along with others. Firefighters should demonstrate empathy, courtesy, a customer service orientation, and an ability to interact effectively with supervisors, co-workers, and others in daily work and communal living situations. Firefighters must be able to work cooperatively with diverse groups of people within the department and in the area in which they serve. Types of Skills Compassion Teamwork Acceptance of diversity Related Firefighter Duties Show sympathy and support to victims of fires or other tragedies and to firefighters who are facing difficulties. Be able to get along with others in a community living situation. Work and interact with individuals from diverse cultural backgrounds.

3.

Emotional Outlook refers to the ability to recognize and deal effectively with the emotions of one’’s self and others, handle problems and challenges with appropriate emotional responses, and act confidently and effectively in situations that are challenging, stressful, or dangerous. Firefighters must be committed to maintaining high...
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