Negative Business Letter

Topics: Customer, Credit, Customer service Pages: 2 (268 words) Published: June 19, 2009
Toy Travels Ltd.

June 17, 2009

Mrs. Vic King
800 University Drive
Romeoville, IL 60446

Dear Mrs. Vic,

Toy Travels has been in business now for decades, it's dedicated to customer satisfaction for over a decade now, achieving this goal by giving its customers excellent opportunities to travel at extremely low costs. We hope that you and your family enjoyed your week long trip with lots of fun in our nice weather down here in Chicago.

It was greatly appreciated that your family tour down here and at the same time interested in our services. However I express regret that our company was unable to accept your application due to the fact that you do not hold any sort of good credit. Our report depict that you have couples of unpaid credit on your account. All you need to do is develop a good line of credit over about a year's time,and our creditors will surely approve you.

At Toy Travels, parts of our excellent services are to provide you with a chance to meet with Truth Mortgage, the company that handles most of our mortgage cases. This would get you started in a smart and easy plan to build up your credit. Please make possible effort to contact us using the provide telephone number above if help is needed.

We will be anxiously waiting to hear from you Mrs. Vic because we at Toy Travels will keep our words in providing the best customer service you can ever receive elsewhere.

Thank you for your time and patience.


Toye Oduola, CEO
Toy Travels Ltd
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