ndas
5786web.qxd_kp
7/29/04
01:12 PM
Page 1
C A S E S T U DY
NEXT-DAY AIR SERVICE
This is the beginning of a cumulative case study about a fictitious firm we call Next-Day Air Service (NDAS).
The case study begins here in Chapter 1 and continues throughout the rest of the book. It requires you to complete tasks that are related to topics covered in each corresponding chapter of the text. The end of each chapter contains the case narrative, related figures, and a set of questions and problems. These do not have one unique solution. There are too many alternatives when dealing with LANs, WANs, MANs, BNs, and the Internet, so a reallife network design and development problem can have several workable answers.
As with any real-life problem with ambiguities or unresolved considerations, you must make your own assumptions. Feel free to read ahead or use the index to find related subjects that support your recommendations.
Your instructor may provide additional guidelines regarding report formats, Web and library resources, key assumptions, and the like for the various questions and problems presented in this case study. Be sure to provide adequate justification for any recommendations you make.
(NDAS) was founded in 1985 to compete in the expanding market for overnight package deliveries. NDAS provides local pickup and delivery of these parcels and other small freight items. The founders initially restricted their efforts to the rapidly growing central Florida region.
To support its operation, NDAS purchased a facility near the Tampa International Airport. This facility consisted of a main building and a secondary building for dispatch and fleet maintenance. Because NDAS intended to expand its services throughout the southeastern United States, this facility also served as NDAS’s corporate headquarters. Between 1985 and 1992, NDAS experienced very rapid growth. As business volume increased and the company’s reputation became firmly established,
7/29/04
01:12 PM
Page 1
C A S E S T U DY
NEXT-DAY AIR SERVICE
This is the beginning of a cumulative case study about a fictitious firm we call Next-Day Air Service (NDAS).
The case study begins here in Chapter 1 and continues throughout the rest of the book. It requires you to complete tasks that are related to topics covered in each corresponding chapter of the text. The end of each chapter contains the case narrative, related figures, and a set of questions and problems. These do not have one unique solution. There are too many alternatives when dealing with LANs, WANs, MANs, BNs, and the Internet, so a reallife network design and development problem can have several workable answers.
As with any real-life problem with ambiguities or unresolved considerations, you must make your own assumptions. Feel free to read ahead or use the index to find related subjects that support your recommendations.
Your instructor may provide additional guidelines regarding report formats, Web and library resources, key assumptions, and the like for the various questions and problems presented in this case study. Be sure to provide adequate justification for any recommendations you make.
(NDAS) was founded in 1985 to compete in the expanding market for overnight package deliveries. NDAS provides local pickup and delivery of these parcels and other small freight items. The founders initially restricted their efforts to the rapidly growing central Florida region.
To support its operation, NDAS purchased a facility near the Tampa International Airport. This facility consisted of a main building and a secondary building for dispatch and fleet maintenance. Because NDAS intended to expand its services throughout the southeastern United States, this facility also served as NDAS’s corporate headquarters. Between 1985 and 1992, NDAS experienced very rapid growth. As business volume increased and the company’s reputation became firmly established,