National e-Governance Plan
National e-Governance Plan
Funded under the Integrated Action Plan (IAP)3 , the National e-Governance Plan aims to provide support to the district administration to facilitate development of G2C (Government to Citizen) services. The three pillars of the infrastructure used to implement the plan are the state data centres, state-wide area networks and common service centres (CSC).
Jharkhand has been selected as the pilot state for the implementation of this Plan, and Ranchi is the pilot district within Jharkhand. So far, it has been launched successfully in at least one panchayat of all 18 blocks of the district. Five online services namely, birth certificates, death certificates, income certificates, local residential certificates and caste certificates, have been made available at CSCs at a nominal processing fee of Rs. 154. This has greatly benefited the citizens who earlier had to spend a lot of money and time in obtaining these documents from block offices and district headquarters. Other services such as revenue courts, electoral services, consumer court services etc. can be accessed via external links that have been provided on the home page of the website5. There are plans to introduce other services such as pensions (old age, widow and handicap), RTI (Right to Information) and Grievance Redressal, and government dues and recoveries in a phased manner.
For successful implementation of this project, good connectivity at the panchayat/ CSC and the block level needs to be ensured. Also, digital signatures of all concerned government officials should be formally issued, and proper training should be given to the staff involved.
It is hoped that this project will simplify processes and hence, reduce the administrative burden of the district administration. It will also enhance transparency and accountability in service delivery, and make the district administration more citizen-friendly in
Funded under the Integrated Action Plan (IAP)3 , the National e-Governance Plan aims to provide support to the district administration to facilitate development of G2C (Government to Citizen) services. The three pillars of the infrastructure used to implement the plan are the state data centres, state-wide area networks and common service centres (CSC).
Jharkhand has been selected as the pilot state for the implementation of this Plan, and Ranchi is the pilot district within Jharkhand. So far, it has been launched successfully in at least one panchayat of all 18 blocks of the district. Five online services namely, birth certificates, death certificates, income certificates, local residential certificates and caste certificates, have been made available at CSCs at a nominal processing fee of Rs. 154. This has greatly benefited the citizens who earlier had to spend a lot of money and time in obtaining these documents from block offices and district headquarters. Other services such as revenue courts, electoral services, consumer court services etc. can be accessed via external links that have been provided on the home page of the website5. There are plans to introduce other services such as pensions (old age, widow and handicap), RTI (Right to Information) and Grievance Redressal, and government dues and recoveries in a phased manner.
For successful implementation of this project, good connectivity at the panchayat/ CSC and the block level needs to be ensured. Also, digital signatures of all concerned government officials should be formally issued, and proper training should be given to the staff involved.
It is hoped that this project will simplify processes and hence, reduce the administrative burden of the district administration. It will also enhance transparency and accountability in service delivery, and make the district administration more citizen-friendly in