Narrative: Training and Housekeeping Department

Topics: Cagayan de Oro City, Training, Skill Pages: 3 (676 words) Published: May 29, 2013

Name: Donnel E. Eduria
School: Misamis Oriental State College of Agriculture and Technology Course: Bachelor of Science in Hospitality Management major in Hotel and Restaurant Management Establishment Assigned: Dynasty Court Hotel,

Area Assigned: Banquet and Housekeeping Departments

Description of the Area
The trainee rendered her 270 hours On the Job Trainee at The Dynasty Court Hotel.Tiano,Hayes St.., Cagayan de Oro City. Her required time was divided into 2 departments, 120 hours in the Banquet Department, 150hours in the Housekeeping Department.

Banquet Department
On the first day of the trainee in the Banquet Department, He was oriented by its house rules and the do’s and don’ts. It is located at the second floor or the mezzanine. The Banquet Area is mostly busy because small number of function is being held there like birthdays, meetings, press conference, bridal showers, bachelor’s party, direct selling, seminars and many more. There are 7 function rooms. It is for the convenient of the guests for the additional space. Usually, after a function the trainee was tasked to set up the function He was very happy and excited.

Housekeeping Department
In the housekeeping Department there are 1 linen room, 2 RA (room attendant) station for immediate service of the guests in each floor. In each floor there are 32 rooms RA’s were assign in 3 shifts. CCTV cameras are of each corner of the hotel which at first I find it uneasy but then I realize it is for the safety of the guests as well as the workers of the establishment.

Specific Task Done
The 270 hours rendered at the Dynasty Court Hotel in 2 different departments banquet and housekeeping In the banquet department I have done set up a different functions, wipes all the utensils...
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