Narrative Report on-the-Job Training in Mckinley Hill Carlo's Pizza Taguig City

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A Restaurant Practicum Report

On

Carlo’s Pizza
McKinley Hill Venice Piazza , McKinley Hill, Taguig City, Metro Manila Training Period: 4 September 2012 to 10 October 2012

In partial fulfilment of the requirements for the course
HRM 20 – Restaurant Services

For the degree
Associate in Hotel and Restaurant Management
School of Accountancy, Business Administration, Technology
And Hotel and Restaurant Management
Union College
Sta. Cruz, Laguna

Submitted to:
Mrs. Syl S.
HRM Practicum Coordinator

Submitted by:
Jerome M.

Submitted on:
November, 2012

TABLE OF CONTENTS – Restaurant Practicum

ACKNOWLEDGEMENT………………………………………………………1

1. INTRODUCTION………………………………………………………1 1.1Name and General Location……………………………………….2 1.2Institutional Vision, Mission, Objectives and Philosophy ………….2 1.3Ownership and Management……………………………………….2 1.4Organizational Set-up……………………………………………….3 1.5Facilities and Services……………………………………………….4 1.6Outstanding Characteristics …………………………………………5 2. RESTAURANT OPERATIONS ………………………………………….6 2.1Menu Planning and Analysis……………………………………….6 2.2Food and Beverage Control……………………………………….7 2.3Purchasing …………………………………………………………..8 2.4Receiving ……………………………………………………………9 2.5Storing and Inventory……………………………………………….10 2.6Issuing ……………………………………………………………….11 2.7Food Production ……………………………………………………..12 2.8Food Distribution ……………………………………………………13 2.9Stewarding …………………………………………………………..14 3. DEPARTMENTAL FINDINGS/ANALYSIS/RECOMMENDATIONS.15

3.1Kitchen ……………………………………………………………...15 3.1.1Organizational Structure …………………………………….15 3.1.2Facilities, Equipment, etc. …………………………………... 3.1.3Manpower – Scheduling, Work method,

Styles and Communication ………………………………… 4. Work Atmosphere and Interpersonal Relations...
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