Narative Report

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Introduction
The Hotel and Restaurant Management student of Central Luzon State University shows good deep manner and dedication which prove to others that the institution produces high quality product future hoteliers. The time that we will prove what things we what we earned in the school is a right weapon to compete to other school. This is the beginning, first step to become well refined HRM students to take the job training skills. Training is to achieve of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies. A training that focuses for the future continues training beyond initial qualifications, upgrade and update skills throughout working life. It forms the core of apprenticeships and provides the backbone of content at institutes of technology also known as technical colleges or polytechnics.

On-the-job training is the oldest form of training. Prior to the advent of off-site training classrooms, the only practical way of learning a job was working alongside experienced workers in a particular trade or profession. On-the-job training programs range from formal training with company supervisors to learning by watching and assisting devotedly to become effective and competitive. In this sense, trainers who become the workers by experienced.

Importance of the On-the-Job Training
OJT has a big significant, this one of the effective method to develop the competencies skills of students is through hands – on training. This process exposes the students to the different fields and learning, to have a familiar with the actual operation of the hotel, have a opportunities to become well rounded and refined hotelier. Trainees are able to learn things appropriate to achieve goals of the firm, morale, productivity, and professionalism will normally be high in those individuals’ trainees. Objectives of the On-the-Job Training

* To provide students a hands-on experience to the actual procedures and guest service aspects of the hospitality industry. * Enables the students to gain exposure and apply the theories he/she learns in school to real hotel and restaurant operation and problems. * To develop a positive attitude and self confidence required of a competent hotel professional.

Objectives of the report
* To contribute to the hands on experience to the actual procedures and guest aspects of the hospitality. * To share the knowledge that we got on the training experience. * To fulfil the requirements to become competent hotel professional.

Place and Duration
Astoria Plaza (#Escrive Drive (formerly Amber Avenue) Ortigas Business District, Pasig City July 02-August 30, 2012)

Microtel Ridge Golf & Country Club, Javalera, General Trias, Cavite September

II. THE INDUSTRY PARTNERS
Company profile
ASTORIA PLAZA
The Astoria plaza residence suite is located in Ortiga’s Centre; Astoria Plaza offers a lap pool and free shuttle to Ortigas Business District. Fully air-conditioned, its spacious suites come with free Wi-Fi and a well-equipped kitchenette. It is the new standard in urban living with all the space and comfort of home combined with the convenience of a hotel. With rooms ranging from a minimum of 60 sq. meters to a maximum of 130 sq. meters, Astoria's spacious rooms give you the freedom to enjoy your living space separate from your workspace. Both one and two-bedroom suites boast of German-technology door lock system, audio-video entry phone, cable television and electronic safe. Conducting business in your very own suite is a breeze with our IDD/NDD facilities, data port and internet access. The hotel is compose of 119 rooms is fully deluxe and affordable to the economy. Featuring a comfortable living area and views of the city, suites are equipped with a cable TV and DVD player. Kitchenettes come with a microwave and fridge, while en suite bathrooms have hot water showers....
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