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CASE STUDY
THE PATTERSON OPERATION
GROUP/CASE #09 NAME | GRADE | | | Tardecilla, Ella May M. | | | | | |

NAME | TITLE OF THE BOOK | NAME OF LIBRARIAN | DATE VISITED THE LIBRARY | QUICK, Nelson | Principles of Organization Behavior “8th edition” | | | NAHAVANDI, AfsanehMALEKZABEH, Ali R. | Organizational BehaviorThe Person organizational Fit | | | REUVID, Jonathan | Managing Business Risk“3rd edition” | | |

STUDY GUIDE: 1. Has the Patterson operation been successful? To the degree that it can be judged a success, what factors have contributed to it? 2. Identify the leadership styles of Fred Hammond and May Allison. Apply several of the leadership models to the case, such as Fiedler’s contingency model and the Hersey-Blanchard situational model/ 3. Comment on the informal organization at Patterson. In what ways did the employees create their own “company”? * Employee’s came to view Patterson as their own “company.” A feeling of mutual cooperation prevailed, as evidenced by the willingness of individual worker’s to assist others when possible. Employee is more at ease when they have mutual coordination, each of them has the willingness to help their co-workers and they perform their job well. 4. Review Herzberg’s two-factor model. Why didn’t the change in physical working conditions (a deterioration of a hygiene factor) have a negative effect on productivity? Why did cause the workers to be productive?

STATEMENT OF THE PROBLEM: * Employee’s attitude * Increase of unit costs and decrease of output labor for hour * Discipline was poor and supervisors were having problem because of lack of discipline and employee’s attitude * No employee’s were able to earn a bonus under the incentive plan. * Most of the employee’s don’t excel because they didn’t receive any incentive that’s why they are not motivated

ALTERNATIVE COURSES OF ACTIONS (ACA) a)

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