April 29, 2012
Taking the helm of an established company with 10,000 + employees is a great responsibility; but with an established company like Geico, it is an honor and a great opportunity to be responsible for a company that serves customers in the community as well as around the country. This is now my company and I want to make a difference by improving this organization's behaviors; which will create a positive impact on overall operations.
Geico is an insurance company that was established in 1936 and was built on ingenuity, perseverence, innovation, resilience and hard, honest work. Geico provides a wide range of insurance coverages such as vehicle, property, life, umbrella, indentity theft protection and much more. Compared to all the different insurance companies around the country, Geico is able to provide more reasonable and affordable coverages with much lower rates to it's customers. Because of these lower rates, quality service and coverages, Geico has grown to provide insurance to a wide range of customers. Geico has at least 11 million auto policy holders and insures more than 17 million vehicles and still growing. Geico now employees more than 26,000 associates, maintains 12 major offices around the country and provides 24-hour service, 7 days a week, 365 days a year. There are Geico offices and call centers all around the country and their turnover rate is very low.
As the new Chairman and CEO of insurance operations at Geico, there are characteristics that I expect to see amongst the key players in my company. My keys players consist of me; the CEO ( Chief Executive Officer), a COO (Chief Operations Officer) and a CFO (Chief Finance Officer). As CEO, I am the highest ranking officer and in charge of the total management of the organization. The COO is one of the highest-ranking executives in the organization who is responsible...