Now I move on to multicultural workforce as the problem of this project in order to clarify the challenge of Management and Supervision. Multicultural work force refers to the changing age, sex, ethnicity, physical ability, race, and sexual orientation of employees across all types and places of work in the United States. Multicultural workforce as a descriptive term or phrase has, however, largely been supplanted by the term "diversity" in describing the increasing heterogeneity of the workplace through the inclusion of different groups of people. While "multicultural workforce" is still sometimes used in reference to employees of varying social, racial, and ability characteristics, the scope of diversity goes further and includes not only the personal characteristics of an organization's employees but also the way an organization responds to a multicultural or diverse workforce. Accordingly Roosevelt Thomas, founding president of the American Institute for Managing Diversity, qualified diversity as a "comprehensive managerial process for developing an environment that works for all employees." Likewise the Portable MBA Desk Reference ended its definition of "diversity" in a similar manner. "The... [continues]
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