Multicultural Team Analysis

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Multicultural Team Analysis
Potential and Risk of the Multicultural team and How to manage it

Content

1. Introduction………………………………………………………………………1 1.1 Definition of team and multicultural team…………………………………….1 1.2 Influence of multicultural teamwork in business activity…………………….1 2. Benefits of multicultural team………………………………………………2 2.1 More familiar with the global market…………………………………………...2 2.2 More creative in developing ideas and solutions………………………………3 3. Potential conflicts in multicultural team………………………………...3 3.1 Theory of Tuckman’s group development model…………………….…4 3.2 Cultural dimensions related to conflicts…………………………………..5 3.1 Direct versus Indirect communication……………………………………….6 3.2 Trouble with accents and fluency…………………………………………….6 3.3 Differing attitudes toward hierarchy and authority…………………………7 3.4 Conflicting norms for decision making………………………………………8 4. How to manage a multicultural team…………………………………….8 5. Conclusion………………………………………………………………………10 6. Reference………………………………………………………………………..11 1. Introduction

1.1 Definition of team and multicultural team
In 1994, Stephen Robbins who is the authority in organisation behavior and work at San Diego State University business school, presented the definition of team as a formal cluster which includes the individuals who work cooperatively in order to achieve a same goal and target. And in the following decade, the idea of “team” took the world by storm. Teamwork is the sprite of voluntary co-operation and concerted efforts to be shown in order to meet the setting target. It can mobilise all source and intelligence of all members in the team, and delete the disharmony and injustice, and meanwhile to provide the appropriate feedback to the single-hearted and selfless members. When the teamwork is formed with self willing, it will generate a strong and sustainable power.

In terms of multicultural team, it is defined as three of more cultural background is represented on the ethnic level. It used to be large international organizations in the last decade, where multicultural groups were in everyday use, but nowadays most multinational companies operate such task forces.

1.2 Influence of multicultural teamwork in business activity The challenges of multicultural team facing in the current working environment is reflected among the different communication and working style, different methods of solving problems, and different preferences concerning conflict resolution which caused by them inherent diversity. In such circumstance, the basic requirement of the team members is the ability of cross culture competences to ensure the successful cooperation. As the inherent diversity in multicultural team, it is essential to support with members best efforts to make sure the successful consequence. Either learning from the experiences, or through the reflection studying, it is beneficial to the better cooperate and coordinate among each other and reduce the conflicts occurred among the members. Following a discussion will focus on the potential and risk may happen in a multicultural team, and some suggestion to manage such a team will also be presented.

2. Benefits of multicultural team
If the multicultural team consists with the same aim and goal, it will essentially show an endless power in providing ideas, solving problems, taking effective and efficient action to get closed to the final targets. And the benefit of a multicultural team cannot be ignored.

2.1 More familiar with the global market
The multicultural teams can provide much significant information in international marketing activities. Due to the definition of the international customer are considered by the international market demand, it can help the organisation to understand the demand of the international customers under the multicultural teams’ performances in international marketing. And also, the multicultural group can do the effort to the organisation on the development of the...
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