Mrs Parveen

Topics: Customer service, Sales, Clothing Pages: 1 (255 words) Published: February 5, 2013

Research indicates that women approach retail shopping uniquely by evaluating purchases based on product and company information derived from both personal and expert sources. Additionally, surveys consistently reveal that women buy based on the relationship they forge with a brand. Statistics, studies, and our own personal experiences show us again and again that excellent customer service lowers customer attrition rates, fosters excellent word of mouth and most importantly, increases sales. The table below shows that out of the ten characteristics consumers find important in deciding where to shop, four were attributed to customer service. Top Ten Factors in Deciding Where to Shop:

Reason20112012Change
1. Has reasonable prices78%85%+7
2. Treats customers with respect6674+8
3. Carries quality merchandise6672+6
4. Doesn't pressure me to buy anything6170+9
5. Convenient store hours6168+7
6. Handles merchandise returns fairly6066+6
7. I can always find what I want6165+4
8. Carries a wide variety of items (e.g. colors, sizes)5764+7 9. Has outstanding customer service5563+8
10. Makes it quick and easy to shop5361+8

The UK clothing retailing market, which includes women’s, men’s and children’s clothes, as well as clothing accessories, was estimated by Key Note to have increased by 3.3% in 2011, with sales reaching £43.1bn. Women’s garments accounted for the largest sector in terms of value, followed by men’s and children’s clothing sources Key note market intellegience view

Continue Reading

Please join StudyMode to read the full document

You May Also Find These Documents Helpful

Mrs. Packletides Tiger Essay

...Mrs Packletide’s Tiger Saki (Hector Hugh Munro) Q4 (a) Why did Mrs. Packletide wish to kill a tiger? Ans- Mrs. Packletide wished to kill a tiger so that she could counter to Loona Bimberton’s claim who had been carried eleven miles in an Algerian aviator. (b) What made her decide to give a party in Loona Bimberton's honour? What did she intend to give Loona on her birthday? Ans- Mrs.Packletide decided that once she shot a tiger, she would invite Loona Bimberton for a luncheon party. At the party she would display the newly-acquired tiger skin. The party would be an appropriate time to show off the tiger skin and talk about her tiger-shooting experience to Loona Bimberton. She intended to give a tiger-claw brooch to Loona Bimberton on her birthday. (c) How was the tiger shooting arranged? What kind of a tiger was chosen for the purpose? Ans- Mrs.Packletide offered a thousand rupees to villagers for arranging an opportunity to shoot a tiger without much risk or exertion. An old tiger that had given up hunting and confined himself to eating domestic animal was chosen for this purpose. (d) In what way did the villagers help Mrs. Packletide shoot the tiger? Ans- The villagers were very excited at the prospect of earning a thousand rupees. They posted children at the outskirt of the jungle to keep a watch on the tiger in case he wanders off to new hunting grounds. Goats were...

Read More

1599 Words 4 Pages
Billing System Essay

...University Romblon Campus Madam: Greetings! We, the graduating BSIT students will be conducting a Design Project entitled “Computerized Billing System” under the subject IT105 – Design Project. In this connection may we be allowed to gather information that is needed in our Design Project in your good office? Rest assured that we will not disrupt Ma’am Perlita when she was busy doing important things. We are looking forward for your approval and kindest consideration regarding this request. Thank you very much! Very truly yours, REGGIE LYN DANGIN MAYETH VITTO IRIS MAY REJOLIO GREG IAN MALACAPO RIZABELLE MATEO CHRISTIAN TSEN MANGARING NEIL GREGORY MUTIA Approved by: MRS. CRESENCIANA M. DE LUNA Campus Director “COMPUTERIZED BILLING SYSTEM” OBJECTIVES: The study aims to develop a system that would replace the manual process of billing the students of Romblon State University- Romblon Campus. Main Objective: To provide a tool that can be useful in billing easily and more efficiency. Specific Objectives: 1. To lessen the time in billing manually. 2. To lessen the task of the person in charge. 3. To make a system that can help in billing easily and faster. Statement of the Problem: What are the problems encountered in billing manually? ...

Read More

207 Words 2 Pages
Mr Bleaney Essay

...APPRECIATION OF THE POEM MR BLEANEY BY PHILP LARKIN ‘Mr Bleaney’ by Phillip Larkin is essentially a poem about a circumstantial situation that is given as dramatic monologue, and rather like a drama, tells a story that is full of lucid mystery. There are two distinct scenes in the poem, in the first, which occupies the first three stanzas, of this seven-stanza poem. The reader is presented with a landlady showing a perspective lodger a room that has been vacated by her previous tenant, the mysterious Mr Bleaney. Mysterious in that he seems to be an ethereal entity, and is never presented to the reader, except as a metaphor for what has gone before. Appearing in the first half of the poem in a recollected past, the landlady’s past. The first half of the poem is slow and deliberate and helps to create a macabre feel to the poem. A change of pace occurs in the second half of the poem though not immediately apparent. It does seem to be despairingly urgent, as Mr Bleaney subtly moves from a recollected past to an observed present, through his mediation with the new tenant. Larkin has used the landlady and to some extent Mr Bleaney, as the focus for the humour in the poem but it is the landlady who comes across as the comic if somewhat pitiful character. The ironic humour is used as the lighter side of the poem to contrast its dark overtones and highlights the contrasting duality that is inherent...

Read More

2011 Words 6 Pages
Mrs. Dalloway Essay

...using strong female characters that portray determination and courage to reach specific goals. Mrs. Dalloway, written by Virginia Woolf, and Oranges are not the Only Fruit, written by Jeanette Winterson, are two novels with strong female characters searching for a place within society. The two main characters, Mrs. Dalloway and Jeanette, are constantly looking for comfort – a place that guarantees safety and security. Mrs. Dalloway tries to find comfort by becoming what society expects her to be; while Jeanette tries to create her own place among her peers. Two different women aim at finding themselves in regards to society’s expectations in two very different ways. The different paths they choose show the range between possible paths for women to travel while reaching self-comfort and self-security. Mrs. Dalloway realizes her place within society and tries to embrace what she has. She opts to focus on things that make her happy, things that give her control without giving her independence. The novel follows Mrs. Dalloway on a trail of errands and a walk about London. She is gathering things and planning for her party that is being held later that evening. At this stage in her life, Mrs. Dalloway is aware of her place among the London elite as a woman. She understands that she is her husband’s wife and labeled as such, “this being Mrs. Dalloway; not even Clarissa anymore;...

Read More

2215 Words 6 Pages
Mr. Pip Essay

...I stayed some days at a Zen temple in Kyoto. There I met a very wise monk. He taught me a lot of interesting things. I learned a lot of him. Section 1 (p. 1-49) 1. Character list * Mr Watts (Pop eye) * ‘Everyone called him Pop Eye’ * ‘He looked like someone who had seen or known great suffering and hadn’t been able to forget it’ * ‘His large eyes in his large head stuck out further than anyone else’slike they wanted to leave the surface of his face’ * ‘His nose was already big’ * ‘We never saw him smile’ * ‘Some days he wore a clown’s nose’ * ‘Popeye was the only White for miles around’ * ‘Bony knees’ * ‘The last white men’ * ‘They lived alone in the minister’s old house’ * Matilda * ‘I was a skinny thirteen-year-old’ * ‘Us barefoot kids’ * ‘I slept in the same room as my mum’ * Grace Watts * ‘She looked like an ice queen’ * ‘Nearly every woman on our island had crinkled hair, but Grace had straightened hers’ * ‘Huge bum’ * Matilda’s mother (Dolores) * ‘A strong believer in an unknown Christian denomination’ * ‘She has many different viewpoints on issues with Mr. Watts’ * ‘She is suspicious about Great Expectations’ * Mabel’s father * ‘This quiet man with a flat nose and calm, listening eyes’...

Read More

1842 Words 7 Pages
Mrs Dalloway Essay

...Analysis of Mrs. Dalloway Virginia Woolf Mrs. Dalloway, published in 1925, is a romantic drama with deep psychological approaching in to the world of urban English society in the summer of 1923, five years after the end of World War I. The book begins in the morning with the arrangements for a party Clarissa Dalloway will give and it ends late in the evening when the guests are all leaving. There are many flashbacks to tell us the past of each character, but it does not leave the range of those few hours. It presents several stream-of-consciousness devices: indirect interior monologue, time and space montage, flashbacks and psychological free association based mainly on memory, with the support of imagination and the senses (mainly sight). We can compare the book to a tapestry where there are two strings being weaved together, separated from the narrative: - Clarissa's party and all day long of arrangements; - The craziness and finally Septimus' suicide. To abolish the distinction between dream and reality; the writer effects this by mixing images with gestures, thoughts with impressions, visions with pure sensations. The language is short and dense, she writes in a flow of consciousness, floating from the mind of one character to the next. In Mrs. Dalloway, Virginia Woolf used the non-linear time. One can compare this with surfing on the Internet where we can jump from place to place in a non-linear pattern. Despite...

Read More

1419 Words 4 Pages
Mrs. Dalloway Essay

...In Mrs. Dalloway, the modernist writer Virginia Woolf undermines the usual conventions of prior prose fiction by adopting an innovative approach to time. She contrasts the objective external time and subjective internal time that structure the plot of the one-day novel. In fact, the story takes place on a single day in June and, by the use of two important techniques, namely the stream of consciousness mode of narration and the interior mono-logue, the reader is constantly flowing from the present to the past or the future. Moreover, Woolf blurs the distinctions between dream and reality but emphasizes the importance of the present moment. Through her symbolism of the diamond, Wolf As an extremely unconventional novel, Mrs. Dalloway poses a challenge for many avid readers; Woolf doesn't separate her novel into chapters, almost all the "action" occurs in the thoughts of characters, and, the reader must piece together the story from random bits and pieces of information that Woolf provides. Thus, the complexity of the characters may add to the frustration, because Woolf makes it difficult to receive any single dominant impression of any of the characters. No character leaves any distinct predominant impression upon the reader. She displays her characters in one of the two methods discussed above to show that no human being can be denoted by a few words or phrases because of his/her several sides. To demonstrate this complexity, she consistently...

Read More

1173 Words 3 Pages
Mrs. Dalloway Essay

...Akshit Bhatnagar Student Computer Science and Engineering April 19, 2013 Role of Mrs. Dalloway in “Mrs. Dalloway” and effect of social structure on the role Mrs. Dalloway, a novel written by Virginia Woolf, details a day in the life of Clarissa Dalloway who is a high-society woman in post-World War I England. Clarissa Dalloway is fifty one year old protagonist of the novel. She is wife of Richard Dalloway and mother of Elizabeth. The novel has described a single day bringing in different characters to show the social structure of post-World War I England. Clarissa spends the day organizing her party which is to be held tonight and also thinking of the time when she was young. There is a second main character Septimus, a war veteran, who is disturbed due to his friend’s death in the war. He suffers from hallucinations of his deceased friend. He thinks as if it was his mistake that Evans was killed and he should be punished with death sentence and therefore he often tells his wife Lucrezia that he will kill himself. Lucrezia is an Italian woman who has no friends in London and had to leave her family to marry Septimus who is now mentally ill so she is very homesick. Story starts with Clarissa going out to buy flowers in the morning for her party that she will host in the evening. On the way to the flower shop she reflects her past thinking about her decisions including her decision to marry Richard Dalloway rather than Peter...

Read More

2928 Words 7 Pages

Popular Essays

Join millions of other students and start your research

Become a StudyMode Member

Sign Up - It's Free