Mount Cedar Technologies

Only available on StudyMode
  • Download(s) : 269
  • Published : January 27, 2013
Open Document
Text Preview
Mount Cedar Technologies Inc.
Case Study Analysis
By
BDFP Consulting

Prepared by:
Barbara Boliver
Doug Rouillard
Fahnia Thomas
Patrick Delaney
Publication Date:
3/1/2012

Table of Contents

Introduction……………………………………………..……………………………………........1

Chapter One: Mission Statement, Goals and Strategies……….…….………………………........2

Chapter Two: Evaluate the Culture………………………………………………………..............4

Chapter Three: Effective and Motivating Techniques………………....……….…………........…9

Chapter Four: Building a Training and Diversity Program…..…….…………………….......….15

Chapter Five: Organization Structure………………………………………………....…........…22

Chapter Six: Communication Effectiveness……………………...……………..………….........25

Chapter Seven: Quality of Decision Making…………………………………………...…..........27

Chapter Eight: Leadership……………………………………………………….………............30

Chapter Nine: Employee Empowerment…………………………..…………………….........…34

Chapter Ten: Work Team Effectiveness…………………………………...…………..…...........38

Chapter Eleven: Implementation of the Recommendations…………………………..............…46

Conclusion……………………………………………..…………………………....……...........51

Appendix A…..……………………..…………………………………………………................53

References………………………………….…………………………………………........…….54

BDFP Consulting was formed in 2012 and is made up of four principle partners: Barbara Boliver, Doug Rouillard, Fahnia Thomas and Patrick Delaney. We created BDFP Consulting in order to evaluate, provide insight and recommendations on Cedar Tech (referred to as Cedar Tech going forward). Cedar Tech was founded in 1995, and is located in Los Angeles, California, with the purpose of becoming a major importer and distributor of computer accessories. In 2000, Cedar Tech had evolved into an IT infrastructure integrator with a specialization in hardware and software products. In addition it had added storage and security solutions, as well as offering technical services. The management team at Cedar Tech consisted of John Curtis CEO/President and Co-Founder, Bob Holt Vice President of Finance and Human Resources, Frank Mathew Vice President of Sales and Co-Founder, and Sam Farris Vice President of Operations. When started, Cedar Tech had six employees and grew to more than one hundred seventy by 2006. Annual sales grew from $80,000 in year one to over $116 million in 2006. This growth in both staffing levels and sales was a result of both vertical integration (the purchase of Denta Solutions in 2000), and horizontal integration from expanding into offering technical support (Ghazzawi). The following report we prepared will provide analysis of several causes for concern at Cedar Tech. We will provide and offer some possible solutions. Some of the areas we will be covering are the culture, training & diversity, organization structure, communication, work team effectiveness, and several others.

Chapter One
Mission Statement, Goals and Strategies

Mission Statement
It is the mission of Cedar Tech, Inc. to provide its employees and customers with the highest level of respect and service. Redefining the structure of the organization and building an effective sustainable business will allow for long-term goals and strategies to be maintained through a set of core values and a list of individual rights and responsibilities.

Goals
There are several items Cedar Tech needs to implement in order to become the regional leader in the IT infrastructure industry. The firm needs to become a learning organization promoting learning for current employees, as well as training of new employees. A diversity-training program to assist women and minorities also needs to be implemented. Cedar Tech needs to increase direct management for effective control over the employees and to help manage the growth of the business. The company needs to redefine the expectations of senior management and address internal problems and issues. Finally, Cedar Tech needs to find a clear path...
tracking img