Motorola Knowledge Management Practice

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Motorola Extends Use of Open Text's Livelink

COMPASS System Provides Enterprise Collaboration and Knowledge Management

Chicago, Il - 2003-06-09 - Open Text™ Corporation (Nasdaq: OTEX, TSX: OTC), provider of Livelink®, the leading collaboration and knowledge management software for the global enterprise, said today that Motorola, Inc. (NYSE: MOT) is expanding its use of Livelink as its central knowledge repository and platform for collaboration. Livelink helps Motorola improve collaboration and access to information, as well as reduce costs.

Motorola, which first adopted Livelink in 1997, plans new initiatives this year for Livelink, including consolidating file servers and moving more information into Livelink, where an already massive 3.5 terabytes of information is maintained. The company will also create an extranet with Livelink and extend the system to customers, vendors, and partners.

Livelink serves as the foundation for Motorola’s COMPASS system, a global intranet, which acts as a central repository for a wide range of information, and as a place for small workgroup collaboration and general enterprise-level communication. “COMPASS gives us a way to bring people and information together under one system,” said Brad Bosley, Manager of Content Management and Collaboration Systems for Motorola. “It’s the primary location where people share information and collaborate. Improved communication and access to information are helping project teams work together more effectively and that, ultimately, has a positive effect on the way we serve our customers.”

The company’s move to consolidate file servers and place more information in COMPASS will help reduce costs and help Motorola get a better handle on corporate knowledge scattered across numerous systems throughout the company. COMPASS already contains more than 4.6 million documents and is growing by some 40 gigabytes per week, a rate that is likely to increase with the file server...
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