Motivation and Performance Thesis

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Motivating for Performance
A Case Study of Project Team Motivation in relation to Project Model Usage in the Matrix Organisation Master of Science Thesis in the Masters programme International Project Management

SANDRA NORBERG
Department of Civil and Environmental Engineering Division of Construction Management CHALMERS UNIVERSITY OF TECHNOLOGY NORTHUMBRIA UNIVERSITY Göteborg, Sweden 2010 Master‟s Thesis 2010:96

MASTER THESIS 2010:96

Motivating for Performance
A Case Study of Project Team Motivation in relation to Project Model Usage in the Matrix Organisation Master of Science Thesis in the Masters programme International Project Management SANDRA NORBERG

Department of Civil and Environmental Engineering Division of Construction Management CHALMERS UNIVERSITY OF TECHNOLOGY NORTHUMBRIA UNIVERSITY Göteborg, Sweden 2010

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“The secret of motivation is the Holy Grail that every business leader would dearly love to find” (Whitmore, 2009, p. 106)

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Acknowledgements
First I would like to thank my supervisor Max Rapp Ricciardi who has guided me through the writing process, taken the time to read and comment my drafts and shared his knowledge within the research field. I would also like to thank Karin Stübner and Svante Thurén for answering all my questions and helping me with the practical arrangements. Finally, I would like to thank all the interviewees, my dear friend Hanna Sundström for all the sound advices and my beloved fiancé Johan Zätterström for always listening and supporting me. Many thanks to you all!

Sandra Norberg Göteborg, june 2010

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Table of Contents
Acknowledgements .................................................................................................................... 4 List of illustrations ..................................................................................................................... 9 List of tables ............................................................................................................................. 10 Preface ...................................................................................................................................... 11 Abstract .................................................................................................................................... 12 1. Introduction ...................................................................................................................... 13 1.1 1.2 1.3 1.4 1.5 1.6 2. Background ................................................................................................................ 13 Problem & purpose statement.................................................................................... 13 Parameters ................................................................................................................. 14 Research method........................................................................................................ 14 Limitations ................................................................................................................. 15 Dissertation structure overview ................................................................................. 15

Literature Review ............................................................................................................. 16 2.1 Project Models ........................................................................................................... 16 Purpose and effects of using project models ...................................................... 16 Implementation problems of project models ...................................................... 17

2.1.1 2.1.2 2.2

Project management in the organisational context .................................................... 18 Organisational structure – the Matrix Organisation ........................................... 18 Project Stakeholders...
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