Motivation is an essential component of any successful business. Keeping your workforce engaged is one a vital aspect of modern management. Two companies that have done this remarkably well are Whole Foods and W.L. Gore. The best way to describe the motivation at Whole Foods is by using the Porter-Lawler model of motivation. This model argues that performance drives satisfaction through the use of both intrinsic and extrinsic rewards (OB pg# 101). The intrinsic rewards at Whole Foods include ownership over department inventory, and the ability to influence hiring decisions. The external awards include influence over department bonuses, stock options, and a generous wage. A key aspect of this particular model of motivation is the importance of the perceived equity of rewards (OB pg# 101). This is achieved through an open-pay system in which each employee is entitled to know what the others make, and a cap on the CEO’s salary. The perceived equity of rewards, as demonstrated... [continues]
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