BUS201: Principles of Management
Instructor: Laura Metzger
March 1, 2013
Motivation is described as “psychological forces that determine the direction of a person’s level of effort” (Jones, George. 2011). There are number of factors that cause someone to be motivated. Most of the time people are motivated when they know that the outcome will be beneficial, specifically in the workplace. Different gears motivate people in different ways, some look to increasing outcomes; others are motivated by the fact that their input will produce a better outcome for someone else. Whatever the reasoning is behinds one motivation in the workplace it is imperious that managers be able to recognize the needs of their employees and ensure that they are constantly promoting motivation.
When it comes time for employers to identify the needs of their employees they can and most often should consider the teachings of Maslow, Herzberg and McClelland. Each one of these theorists has designed a concept that best describes the desires of employees and how they compare to motivation. Maslow calculated a system of five basic needs that motivate behavior (Jones, George, 2011). They include physiological needs, safety needs, belongingness needs, esteem needs and self-actualization needs, and in that order. The idea is that once the lowest levels of needs are met it will encourage motivation. Therefore in order for employees to be motivated managers must determine which level on the hierarchy needs to be met next.
Herzberg’s theory stems from the same concept except the fact that there are only two needs that employers have a desire to be met: motivator and hygiene needs. Motivator needs are needs that are “related to the nature of work itself” (Jones, George, 2011) and hygiene needs are needs that are “related to the physical and psychological context in which work is performed” (Jones, George, 2011). In other words once an employee...