Montego Bay

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Leadership Development

Fall 2012

Abstract
The Unhealthy Hospital case is a very interesting one as it is a hybrid between economical and the social issue of affordable healthcare. Bruce Reid, CEO of Blake Medical undoubting task of trying to balance the hospital budget while not negating the quality of care. This is a very hard task to achieve as seen in recent history locally with Jackson Memorial Hospital who has suffered the same troubles. The results of Jackson have not been that good with massive layoffs and pay cuts for senior doctors. Bruce is trying to save the hospital by cutting the amount of clinics that are operated by the hospital serving the poorer communities. The problem is that he is confronted by two senior members of the hospital who have conflicting interests. Clara Bryant is for maintaining the clinics while Dr. Winston Lee is for closing the clinics as it is jeopardizing the level of care.

What theories of motivation underlie the switch to the new, computerized scheduling system? Why are employees working harder? Why aren’t they happier? Where to start, there are several motivation factors mentioned in the text. Some of the theories are: Maslow’s hierarchy of needs theory, Herzberg’s two factor theory, McClelland’s theory, Reinforcement theory, Expectancy theory, and the Equity theory (web, 2012). Daft (2008) noted Maslow’s theory proposes that humans are motivated by multiple needs and those needs exist in a hierarchical order (p.229). Daft (2008) further explains Herzberg’s two factors identify Hygiene factors, and Motivators. The first dimension of Herzberg’s two-factor theory; involves working conditions, pay, company policies, and interpersonal relationships .The second dimension of Herzberg’s two-factor theory, involves job satisfaction and meeting higher-level needs such as achievement, recognition, and opportunity for growth(pp.229-230). McClelland’s theory is also known as acquired needs theory that proposes...
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