Module 1 – Slp – Routine Emails & Persuasive Memos

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According to Jane Campanizzi’s, The Write Stuff for Quality, goodwill messages are often sent to “create a positive impact in workplace relationships.” I chose to send a congratulations goodwill email to a fellow employee who was receiving a promotion. In order to create and maintain positive workplace relationships it’s important to take time out of your busy day to recognize other colleague’s hard work, dedication and accomplishments. Throughout the email I tried to be clear and concise throughout my email making sure to maintain that my sentence length was appropriate. I also strived to keep my email free of any type of slang that may be hard to understand or possible any misrepresent the point I was trying to project in my email.

Professional E-Mail Needs Attention conveys that email is often used to “document communications decisions.” I chose to base my routine email as a follow up from a phone call. It was imperative that I made sure the owner of the Columbia Market, who just so happens to be from another country, and I both had a clear understanding of the things that needed to take place in order for me to authorize the opening of his Chester’s location. By sending a routine follow up email after our conversation I was able to create a clear picture of what needed to happen so there would be no confusion from either parties involved. I was able to use short sentences and also short paragraphs in order to “relieves the eyes.” I also followed Campanizzi’s suggestion of being aware of cultural differences. It was very important for me to build a great working relationship with our retailer.
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