Modes of Communication

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  • Topic: Face, E-mail, Faces
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  • Published : May 25, 2011
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MBA Week 1 Assignment

Scenario 1.

* What Communication Channel will you use?
We would use telephone and web conferencing to develop a strategy. The product is being rolled out in a global market so we would need to communicate to all the sites in the different continents. * Why is this channel the best choice in this situation? Time being of essence here this mode of communication would be the best and fastest. It will be easier to get feedback as well as keep track of all the meetings. * What communication channel will you use to convey the strategy to the VP of Operations? The best channel would be to meet with him/her in person. There is not sufficient time to send emails and wait on responses or approvals. * Why is this channel the best choice in this situation?

In case there are any approvals or any feedbacks on the strategy you can get them immediately and be able to implement them urgently since the launch is within a week.

Scenario 2

* What communication channel do you use to contact the IT department? The best way would be to pick up the phone and talk to the support person. Email might also be an option but the entire staff cannot function efficiently without a password for the computer, it might be better to use the phone.

* Why is this the best choice?
Email might also be an option but the entire staff cannot function efficiently without a password for the computer, it might be better to use the phone. * What communication channel will you use to inform your employees of what happened and provide them with the new login name and password? First email the staff and let them know what had happened and provide them the new password. Once the staff is able to login and perform their routine work without any issues then call for a staff meeting face to face to discuss as well as set some security practices so that this does not recur again. * Why is this channel the best choice in this situation?...
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