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COLLEGE OF BUSINESS AND ECONOMICS
ACADEMIC YEAR :2010-2011 SEMESTER :2
COURSE TITLE : Office Organization & Management -II COURSE CODE :MGMT
INSTRUCTOR : PRABHA DUDDLEY CREDIT HOURS :45
OBJECTIVE : TO HELP THE STUDENTS TO UNDERSTAND THE DETAILS OF OFFICE MANAGEMENT
Chapter 1.ADMINISTRATIVE ARRANGEMENT AND FACILITIES
1. Special features of office work
2. Centralization of office services Centralization Decentralization Advantages and Disadvantages of Centralization Advantages and Disadvantages of decentralization
3. Job sub division and specialization
4. Basic Patterns of Job sub division: i) Serial plan ii) Parallel Plan
5. Principal departments of modern office
6. Office supervisors Functions of Supervisors Responsibilities of a Supervisor:
7. Standardization and standards:
8. Control of office production:
9. Aid to Management Planning and Control:
10. Process of Production Control: Problems in Production control: Advantages of Production control:
11.Quality Control: Methods of Quality Control
Chapter 2. OFFICE SUPERVISION 1. What is supervision General principles of Supervisopn Office Supervisor 2. Supervisor’s Committee- Objective 3. Levels of Supervisory Authority 4. Place of Supervisor in Office Organization 5.Role of Office Supervision 6. Qualification of Supervisor 7. Supervisory Training Essentials of Supervisory Training Methods of Training 8. Duties of Supervisor 9. Factors Essential for Effective Suopervisoun 10. Factors Essential iNHuman Relations
Chapter 3. WORK SIMPLIFICATION, MEASUREMENT AND STANDARDIZATION
A. Work Simplification 1. Objectives of Work Simplification 2. Advantages of Work Simplification
3. Organizing Work Simplification 4. Principles of Work Simplification 5. Steps in Work Simplification
B.
ACADEMIC YEAR :2010-2011 SEMESTER :2
COURSE TITLE : Office Organization & Management -II COURSE CODE :MGMT
INSTRUCTOR : PRABHA DUDDLEY CREDIT HOURS :45
OBJECTIVE : TO HELP THE STUDENTS TO UNDERSTAND THE DETAILS OF OFFICE MANAGEMENT
Chapter 1.ADMINISTRATIVE ARRANGEMENT AND FACILITIES
1. Special features of office work
2. Centralization of office services Centralization Decentralization Advantages and Disadvantages of Centralization Advantages and Disadvantages of decentralization
3. Job sub division and specialization
4. Basic Patterns of Job sub division: i) Serial plan ii) Parallel Plan
5. Principal departments of modern office
6. Office supervisors Functions of Supervisors Responsibilities of a Supervisor:
7. Standardization and standards:
8. Control of office production:
9. Aid to Management Planning and Control:
10. Process of Production Control: Problems in Production control: Advantages of Production control:
11.Quality Control: Methods of Quality Control
Chapter 2. OFFICE SUPERVISION 1. What is supervision General principles of Supervisopn Office Supervisor 2. Supervisor’s Committee- Objective 3. Levels of Supervisory Authority 4. Place of Supervisor in Office Organization 5.Role of Office Supervision 6. Qualification of Supervisor 7. Supervisory Training Essentials of Supervisory Training Methods of Training 8. Duties of Supervisor 9. Factors Essential for Effective Suopervisoun 10. Factors Essential iNHuman Relations
Chapter 3. WORK SIMPLIFICATION, MEASUREMENT AND STANDARDIZATION
A. Work Simplification 1. Objectives of Work Simplification 2. Advantages of Work Simplification
3. Organizing Work Simplification 4. Principles of Work Simplification 5. Steps in Work Simplification
B.
References: 4)Ghosh, prasanta k. , Office management. 12th ed. Sultan chand and sons company Ltd, New Delhi, 2003