‘We define organisational behaviour as the actions and attitudes of people in organisations. The field of organisation behaviour (OB) is the body of knowledge derived from the study of these actions and attitudes. Organisational behaviour can help managers identify problems, determine how to correct them, and establish whether the changes would make a difference. Such knowledge can help people better understand situations they face in the workplace and change their behaviour so that their performance and the organisation’s effectiveness increase’. Gordon (1999)
“Organisational behaviour is concerned with the study of the behaviour of people within an organisational setting. It involves the understanding, prediction and control of human behaviour. Common definitions of organisational behaviour are generally along the lines of: the study and understanding of individual and group behaviour and patterns of structure in order to help improve organisational performance and effectiveness.” Mullins (2007)
“Organisational behaviour (OB) is the study of human behaviour in organisational contexts with a focus on individual and group processes and actions. Hence, it involves an exploration of organisational and managerial processes in the dynamic context of the organisation and is primarily concerned with the human implications of such activity.” Brooks (2003)
I have looked at these three definitions of organisational behaviour. I now fully understand what organisational behaviour actually means. In my own words organisational behaviour or OB is the study of the behaviour of people within a company or organisation. The study of OB helps managers identify the problems and to take action in correcting them and improving the workplace. This can be done in an endless amount of ways.
OB is influenced by the individual, group, organisation and the environment.
The individual is each employee or person in an organisation. They can be either working as a team or by themselves. The manager must meet the needs of the individual for the individual to work to he or she’s best ability and for them to be happy in the workplace. It is the role of management to meet the needs of the individual. If these needs or wants are not met then this could result in conflict.
Groups are a key technique of managers working within an organisation. Five heads are always better than one. Groups make it easier to brainstorm; they come up with new and exciting ideas for the company and meet individual’s social needs. Groups can have a major impact on ones behaviour, they influence each other greatly.
Individuals and groups both come together to work in an organisation. The structure of an organisation is there to provide order and system within an organisation or business. This in turn controls the behaviour of individuals and to create a relationship through the entire organisation.
“Behaviour is influenced by patterns of structure, technology, styles of leadership and systems of management through which organisational processes are planned, directed and monitored.” (Mullins, 2010)
The environment affects the organisation greatly. For example, technology, cultural, political influences. Organisations are constantly changing to meet the demands for customers and the changing environment. When businesses expand to other countries they have to change for cultural differences, they also might have to change because of political or government differences. Organisations are yearly if not monthly updating their technology to keep up with the rest of their competitors.
This small but effective image shows us that increased individualisation and socialisation in a person makes one a happier and more effective worker.
History of Organisational Behaviour
The first encounter with organisational behaviour was when the classical writers or otherwise known as scientific management writers came on the scene. These were writers...
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