Mis on Pwc

Topics: Knowledge management, Management, Big Four auditors Pages: 25 (6210 words) Published: February 1, 2011
| 2011|


Group 14
Abhilash Kumar PGP 26255
Abhinav Deep PGP 26256
Abhishek Ghosh PGP 26258
Devi Sarika Aradada PGP 26277
Santosh Kamble PGP 26308
Report Submitted
Management Information System
PriceWaterhouse Coopers LLP

Employee Referral4
Employee Referral at PriceWaterhouseCoopers4
New Proposed Employee Referral Portal5
Implementation of Employee Referral6
Attrition Management System6
What is Attrition Management?6
Present Attrition Management System in PwC6
Gaps in Present system:8
Proposed system:8
Implementation of Attrition Management System:9
Knowledge Management System10
Why is Knowledge Management Important in Accounting Firms?10
Knowledge Management & New Technology11
Knowledge Management Implementation12
Training Management System17
Why Training Management Necessary in Consulting Firm?18
Gaps in Present System18
Benefits of Proposed System18
Training Management Implementation19
What is Technical Discussion Board20
Gaps in Present System20
Features of proposed system20

PricewaterhouseCoopers (PwC) is a global professional services firm headquartered in London, United Kingdom. It is the world's second-largest professional services firm (after Deloitte) and one of the "Big Four" accountancy firms. It has offices in 757 cities across 154 countries and employs over 161,000 people. It had total revenues of $26.6 billion in 2010, of which $13 billion was generated by its Assurance practice, $7 billion by its Tax practice and $6 billion by its Advisory practice. The firm was formed in 1998 by a merger between Price Waterhouse and Coopers & Lybrand. The trading name was shortened to PwC in September 2010 as part of a major rebranding exercise. As of 2010 it was the seventh largest privately-owned organization in the United States. PriceWaterhouse Coopers India comes under the global PwC umbrella and the PwC country wise are separate business entities. So PwC India can earn projects outsources by PwC US. In fact in the Advisory domain a significant portion of the projects come from PwC US.

Fig: PwC’s Main Three Verticals PwC India has always been focused in Assurance and Tax practice. Advisory is the consultancy domain which also includes technical advisory which accepts information systems project from other companies as well as in house projects. A major chunk of the projects also include the e-Governance projects for various state governments. Since the major emphasis in PwC work has been in audit and tax related work, the improved information systems generally used in IT firms (like Infosys or Aricent Technologies) are not in place. The majority of the systems in PwC is Lotus notes based including the office mailing systems. Therefore all the important systems like Leave database, Hours Utilization etc are used through Lotus client by the employees. Lotus client is typically used because of more security but it comes with lesser accessibility and features. We have discussed some of the major areas where there can be improvements. One by one we have discussed the present system and suggested the improvements and the benefits reaped out of it. The major reason why these improvements were not present is because in PwC India the focus has always been financial consultancy and paper work. With the increasing business in the advisory vertical and with increasing work force in India chapter, PwC now needs to implement the following systems...
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