1.Developing a new product, fulfilling an order, and hiring a new employee are examples of business processes. TRUE
2.A fully digital firm produces only digital goods or services. FALSE
3.An adhocracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.
4.From the point of view of economics, information systems technology can be viewed as a factor of production that can be substituted for traditional capital and labor.
5.IT infrastructure technology is purely a set of physical devices and software applications that are required to operate the entire enterprise.
6.Client/server computing is a widely used form of centralized processing.
7.In green computing, reducing computer power consumption is a top priority.
8.In an efficient customer response system, digital answering systems are used to monitor and respond to customer inquiries.
9.In the strategy of product differentiation, information systems are used to enable new products and services.
10.Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the software and business processes needed. FALSE
11.Information systems literacy describes the behavioral approach to information systems, whereas computer literacy describes the technical approach. FALSE
12.The dimensions of information systems are management, organizations, and information technology. TRUE
13.Business processes are logically related tasks for accomplishing tasks that have been formally encoded by an organization.
14.A substantial part of management responsibility is creative work driven by new knowledge and information.
15.Intranets allow firms to work easily with third-party suppliers and vendors.
16.An IT infrastructure provides the platform on which the firm can build its information systems....