Mis in Taj Hotels

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Industry Report – Hotel Industry

Group - 1

2010
This report presents scenario of MIS in Hotel Industry with main focus on India Hotels Company Limited (IHCL, Taj Group of Hotels)

India Hotels Company Limited
Oxford House 15/17 N.F. Road Apollo Bunder Mumbai 400 001 India Contact Person - Denzil Barretto denzil.barretto@tajhotels.com (91-22) 6665 1000 (91-22) 2284 6680 / 83

Industry Report – Hotel Industry
Table of Contents Group Details .......................................................................................................................................... 5 Industry History / Status .......................................................................................................................... 6 Phases of Growth................................................................................................................................. 6 Phase I ............................................................................................................................................. 6 Phase II ............................................................................................................................................ 6 Phase III ........................................................................................................................................... 7 Reasons For Growth............................................................................................................................ 7 Structure of the Industry ...................................................................................................................... 7 Premium and Luxury Segment.......................................................................................................... 7 Mid-Market Segment....................................................................................................................... 7 Budget Segment .............................................................................................................................. 8 Heritage Hotels ................................................................................................................................ 8 Others.............................................................................................................................................. 8 Current Status...................................................................................................................................... 8 Typical Parameters of Hotel Industry ..................................................................................................... 10 Site & Location .................................................................................................................................. 10 Positioning & Guest Profile ................................................................................................................ 10 Financial Strength.............................................................................................................................. 10 Brand Recognition ............................................................................................................................. 10 Yield Management ............................................................................................................................ 10 Differential Pricing ............................................................................................................................. 11 Technology ........................................................................................................................................ 11 Best in Class Organization...................................................................................................................... 12 Major Players in Industry ................................................................................................................... 12 The Indian...
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