Microfinance"S Transformation of the Private Sector Questionnaires

Only available on StudyMode
  • Topic: Microfinance, Debt, Loan
  • Pages : 10 (1670 words )
  • Download(s) : 666
  • Published : July 8, 2010
Open Document
Text Preview
APPENDIX 1

KYAMBOGO UNIVERSITY

EMPLOYEE QUESTIONNAIRE

Dear Respondent,
I am a student of Kyambogo University undertaking a research study as part of my fulfillment for the Degree of Bachelor of Accounting and Finance

I humbly seek to get your opinion about the issues in the questionnaire to facilitate my study about microfinance institutions and the growth of the private sector. Your opinion will be kept highly confidential and used specifically for academic purpose. I will be grateful for your assistance.

Instructions:
Please tick or fill in the space provided where appropriate.

SECTION A: BACKGROUND
1. Age
Below 20 years 20 years-24 years 25 years-29 years 30 years and above 2. Gender Male Female 3. Highest level of Education attained

Certificate Diploma Degree Others (specify)……………. 4. How long have you worked for this company?

Below 5 months 5 months 1 year more than one year 5. What is your job position?.......................................................................................................

NATURE OF PRODUCTS AND SERVICES
SECTION B: PRODUCTS/SERVICES
6. What are the products/services you offer?
i.…………………………………………………………………………………………… ii.…………………………………………………………………………………………… iii.…………………………………………………………………………………………… iv.…………………………………………………………………………………………… 7. What factors do you consider in designing the products/services? i.……………………………………………………………………………………………… ii.……………………………………………………………………………………………… iii.……………………………………………………………………………………………… iv.……………………………………………………………………………………………… 8. Which products/services are most preferred by clients?

i.…………………………………………………………………………………………….. ii.……………………………………………………………………………………………… iii.……………………………………………………………………………………………….. 9. Why are they most preferred?
i.……………………………………………………………………………………………… ii.……………………………………………………………………………………………… iii.……………………………………………………………………………………………… 10. The products and services we offer suit the various categories of our clients. Strongly agreeAgreeNot sureDisagreeStrongly disagree

11. The products and services exhaust the needs of the institution’s clients. Strongly agreeAgreeNot sureDisagreeStrongly disagree

12. Rate the performance of the institutions products/services compared to other institutions’ WeakPoorGoodVery GoodExcellent

SECTION C: INSTITUTION CHALLENGES
13. What are some of the challenges you face in delivering your services? i.…………………………………………………………………………………………… ii.…………………………………………………………………………………………… iii.…………………………………………………………………………………………… iv.…………………………………………………………………………………………… v.…………………………………………………………………………………………… vi.……………………………………………………………………………………………

14. What steps have been taken by the institution to overcome them? i.……………………………………………………………………………………………… ii.……………………………………………………………………………………………… iii.……………………………………………………………………………………………… iv.……………………………………………………………………………………………… v.……………………………………………………………………………………………… vi.……………………………………………………………………………………………… SECTION D: KEY GROWTH INDICATORS IN PRIVATE SECTOR AND THE INSTITUTIONS PRODUCTS RELATIONSHIP 15. Do you think the institutions products help clients in increase of their sales volumes? Yes No 16. Do you think the growth is substantial/reasonable compared to those who have not taken loans from PRIDE? Yes No 17. If not why?

……………………………………………………………………………………………….. ………………………………………………………………………………………………… ………………………………………………………………………………………………… 18. Does the institution provide optional products for those clients who...
tracking img