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Mgt 321 Mjb
Abstract Summery

The values and behaviors that contribute to the unique social and psychological environment of an organization are called organizational culture. Organizational culture includes an organization 's expectations, experiences, philosophy, and values that hold it together, and is expressed in its self-image, inner workings, interactions with the outside world, and future expectations. It is based on shared attitudes, beliefs, customs, and written and unwritten rules that have been developed over time and are considered valid. Also called corporate culture, it 's shown in 1. The ways the organization conducts its business, treats its employees, customers, and the wider community, 2. The extent to which freedom is allowed in decision making, developing new ideas, and personal expression, 3. How power and information flow through its hierarchy, and 4. How committed employees are towards collective objectives.
It affects the organization 's productivity and performance, and provides guidelines on customer care and service, product quality and safety, attendance and punctuality, and concern for the environment. It also extends to production-methods, marketing and advertising practices, and to new product creation. Organizational culture is unique for every organization and one of the hardest things to change.

INTRODUCTION
Every organization holds its own exceptional culture. Some organizations are known for their flexible and fast approach and some are known for their steady evolution, longevity and their dependable values. It is important to understand organizational culture because everything that goes on in an organization is based on it such as decision making, procedure that would be implemented in that organization and result that is expected from the organization. Through the culture of organization, its organization personality can be reveled and judge. Organizational culture is the collective behavior of humans that are



References: * Aspinwall, L.G. & Staudinger, U.M. (2003). A Psychology of Human Strengths: Fundamental Questions and Future Directions for a Positive Psychology. Washington. American Psychological Association. * David, FR. (1999). Strategic Management: Concepts. 7th Edition. New Jersey. Prentice-Hall. * Department of Social Welfare. (1997). White paper on Social Welfare. Pretoria. Government Printers. * DuBrin , A.J. (2002). Fundamentals of Organizational Behaviour. USA. Thomson Learning. * Friedman, R.R. (1991). The Child Care Worker and The Organization. In Knowledge Utilization in Residential Child and Youth Care Practice . Washington. Child Welfare League of America. * Hellreigel, D. , Jackson, S.E., Slocum, J., Straude, G. & Associates. (2001). Management. South Africa. Oxford University Press.

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