Professor Rene Ryman
Case Problems – Chapter 1 – Question 1, parts a through d
1. A. How did Pine Valley Furniture go about developing its information systems? Why do you think the company chose this option? What other options were available?
Pine Valley started small with the owner Alex Schuster just taking orders from customers for his custom furniture. Eventually each department had its own system, but they were still separate databases. The system has evolved into an automated system supported by in-house information system staff. I feel the company chose this option because they wanted to have their own in-house IS staff to maintain their own system. They could have outsourced the creation and support of their current system but they see the value in being self sufficient.
B. One option available to Pine Valley Furniture was an enterprise-wide system. What features does an enterprise-wide system, such as SAP, provide? What is the primary advantage of an enterprise-wide system?
An enterprise-wide system provides a single database as a repository for companies to centralize the management and availability of company data. The primary advantage of the enterprise-wide system is that it can be maintained at one location and supported from that location. The data is consistent and it costs less to support.
C. Pine Valley Furniture will be hiring two systems analysts next month. Your task is to develop a job advertisement for these positions. Locate several Web sites and/or newspapers that have job advertisements for systems analysts. What skills are required?
Required skills for Systems Analysts:
Must be able to make program modifications
Must be able to consolidate multiple databases into one
Must be able to train support staff on new system
Stay abreast of compliance rules and regulations
D. What types of information systems are currently utilized at Pine Valley Furniture? Provide an example...