Metro Internal

Only available on StudyMode
  • Download(s): 42
  • Published: January 28, 2013
Read full document
Text Preview
Metro-Internal

Overview of the Current Scenario
Week1: Average Team Strength – 12; Average Productivity – 6.5 Week2: Average Team Strength – 10; Average Productivity – 7.2 Learning & Observations:
1) The market as a whole is quite receptive to the Cash & Carry concept saving a lot of effort in terms of making customer calls. 2) There is a major chunk of our prospective customers in the outskirts of the city; but many of them don’t have a valid business licence or don’t have a valid registration with Municipal Corporation. From the market visits undertaken by me, around 55-60% of the prospective customers do not have a valid licence. We used to register those customers using Nagar Council/Panchayat forms but these were discontinued from last week. As a whole these customers are interested to enrol with Metro and thus they are a huge potential market for us. 3) The main markets of Jalandhar were tapped earlier by the DSAs, thus they have a basic idea about Metro. However there are a few hindrances in the acquisition of these markets: * Largely there is an absence of MC registrations or other business proofs in these markets. From a sample of the market visits by us and the team attached is a sample of customers who don’t have any kind of business proof or have not renewed their licences. (Attached: Customers not having licence.xls) * Those of the prospective customers who have VAT certificates, many of them are hesitant to give us a copy of them due to the fear of getting taxed for all purchases done thru Metro. Most of them cite incidents of such taxations after purchase from Best-Price. * Another hindrance is the registration of customers by DSAs just on the basis of visiting card or bill in lieu of a valid business licence. Many of these cards have been validated and delivered. This lowers the trust of the customer on our team who genuinely ask for a business licence for customer registration. From a sample of the market visits by us and the team attached is a sample of customers who have not given any kind of business licence during registration. (Attached: Customers regd without licence.xls) Due to these issues there is a steady decline in the productivity of the Metro Internal Team. It is expected to go down further if these issues are not addressed on an urgent basis. We would request you to kindly guide us regarding the issues stated above.

Direct Selling Agencies
Overview of the Current Scenario:
Number of Agencies working in Jalandhar- 6
Number of Active agencies on date- 3
| 11/7/11| 12/7/11| 13/7/11| 14/7/11| 15/7/11| 16/7/11| 18/7/11| 19/7/11| Name of the Agency| Status/Team Strength/C.A.| Status/Team Strength/C.A.| Status/Team Strength/C.A.| Status/Team Strength/C.A.| Status/Team Strength/C.A.| Status/Team Strength/C.A.| Status/Team Strength/C.A.| Status/Team Strength/C.A.| Dee Kay| Active/4/N.K.| Active/4/N.K.| Active/40/4| Active/44/4| Active/54/4| Active/N.K./N.K.| Active/N.K./N.K.| Active/N.K./N.K.| GK and Consultants| Active/N.K./ N.K.| Active/N.K./ N.K.| Active/N.K./ N.K.| Active/N.K./ N.K.| Active/N.K./ N.K.| Active/N.K./ N.K.| Active/N.K./ N.K.| Active/N.K./ N.K.| OSC| Active/11/ N.K.| Active/0/0| Active/130/11| Active/123/8| Active/16/2| Not Active/N.A./N.A.| Not Active/N.A./N.A.| Not Active/N.A./N.A.| Ultimate Consultants| Active/6/ 50| Active/45/4| Not Active/N.A./N.A.| Not Active/N.A./N.A.| Not Active/N.A./N.A.| Not Active/N.A./N.A.| Not Active/N.A./N.A.| Not Active/N.A./N.A.| Placer and Provider| Active/18/6| Active/23/7| Active/26/6| Active/14/6| Not Active/N.A./N.A.| Not Active/N.A./N.A.| Not Active/N.A./N.A.| Not Active/N.A./N.A.| Shamsheer Communications| Not Active/N.A./N.A.| Not Active/N.A./N.A.| Not Active/N.A./N.A.| Active/23/4| Active/7/1| Active/24/4| Active/ /2| Active/ /2|

C.A. Customers Acquired|
N.K. Not Known|
N.A. Not Applicable|

There are a few causes...
tracking img