Preview

Meralco Issues

Good Essays
Open Document
Open Document
655 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Meralco Issues
Profile
Meralco marches on to its 108th year of service in 2011. Consistently in the list of the Philippines ' top five corporations and cited among Asia 's finest, Meralco today serves over 4.8 million residential, commercial and industrial customers. It is strategically located to serve the country 's center of commerce and industry and its hub of government services and infrastructures. It services about 30 manufacturing economic zones, which also compete in the global market. Likewise, the Company caters to providers of outsourced business processes, both domestic and international.
Meralco 's 9,337 sq. km. franchise area covers 31 cities and 80 municipalities including Metro Manila, the entire provinces of Bulacan, Rizal and Cavite; parts of the provinces of Laguna, Quezon, Batangas and Pampanga. Electrification level in the franchise area is 99%.
The franchise area is home to 25.5 million people, roughly a quarter of the entire Philippine population of 94 million, for whom it commits to deliver adequate, reliable, quality and affordable electric service 24 hours a day, seven days a week, year-round.

Mission
To provide our customers the best value in energy, products and services.
Vision
To be a world-class company and the service provider of choice.
Objective
To protect and enhance the interests of its stakeholders by committing itself to the following principles:
1. The Customers are its reason for being, and therefore, they should always be treated with dignity. The Company must be fully responsive to their needs. The Company has the responsibility to:
2. The Employees are its most valued asset, and therefore, they should always be treated with dignity and with full consideration of their interest. The Company has the responsibility to:
3. Its Investors are its principals, and therefore, the trust they have placed in the company must be honored. The Company has the responsibility to:
4. The Suppliers and Creditors are its business partners



References: • http://www.meralco.com.ph • http://globalnation.inquirer.net/cebudailynews/opinion/view/20080604-140712/The-evils-of-a-monopoly

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Hrm 531 Week 1 Quiz

    • 730 Words
    • 3 Pages

    3. The primary goal of a publicly-owned firm interested in serving its stockholders should be to…

    • 730 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    To serve our customer we have to make it right with our employee then community then customer.…

    • 320 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Customers: They want to receive fair exchange with reasonable prices for the household products, beddings and services. The customers can affect the company by creating demands. If they do not get the useful and…

    • 368 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Dean Foods Case Study

    • 265 Words
    • 2 Pages

    “The Company's primary objective is to maximize long-term stockholder value, while adhering to the laws of the jurisdictions in which it operates and at all times observing the highest ethical standards.”…

    • 265 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Bus 210 Code of Ethics

    • 307 Words
    • 2 Pages

    2. All employees need to conduct themselves in a professional manner when handling any duties dealing with the company.…

    • 307 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Innovative Widgets

    • 950 Words
    • 4 Pages

    Our customers are the most important component of the company’s success. our products are also just as important but depend on customer’s acceptance and needs.…

    • 950 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Corp Finance

    • 358 Words
    • 2 Pages

    The primary operating goal of a publicly-owned firm interested in serving its stockholders should be to…

    • 358 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    The organization should also be treating their employees fairly and justly. The code of ethics should be followed, as every management has an extensive guideline. The agency should make serious efforts to have a diverse workforce, training to enhance staffs knowledge, efficient methods of hiring, appraising, and commending workers, and designing jobs so that the workers are able to use all of their knowledge and skills to the companies profit.(Lewis,…

    • 489 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    P1 Unit 12 Business Analysis

    • 10672 Words
    • 43 Pages

    The governing principle should be that everybody has a customer - either outside the company (the traditional 'customer ') or inside the company (the internal customer). Both kinds of customer expect to be supplied with the product or service they need, on time and as specified.…

    • 10672 Words
    • 43 Pages
    Powerful Essays
  • Powerful Essays

    One of its key strategies is said to align with society as they respond to ‘important stakeholders’ expectations’.…

    • 1521 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    cs description

    • 2813 Words
    • 12 Pages

    The organisation and its individuals provide products and services to meet the expectations of its customers. Customer Service applies to all types of customers, these include; individuals, groups, people from different cultures and people with specific needs.…

    • 2813 Words
    • 12 Pages
    Good Essays
  • Satisfactory Essays

    1.Determine the need for position (Hiring new applicant/replacing promoted) Making sure the cost aligns with budget…

    • 435 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Quality Management

    • 1536 Words
    • 7 Pages

    The company must acknowledge their apparent customers such as the intermediate customers in upper management that make decisions on “X”`s future direction, the internal customers who are functional managers and employees interacting along the assembly, i.e. The next person in the process, and the external customers who buy its product. It must also recognize each of its invisible customers such as the governmental and environmental agencies that have fined the company for non-compliance so frequently in the past year. Ignoring them will continue to negatively impact revenue.…

    • 1536 Words
    • 7 Pages
    Good Essays
  • Powerful Essays

    Sainsburys objectives!

    • 1259 Words
    • 6 Pages

    The company's objective is to discharge the responsibility as leaders in its trade by acting with complete integrity, by carrying out its work to the public good and to the quality of life in the community, to provide unrivalled value to its customers in the quality of the goods it sells, in the competitiveness of its prices and in the range of choice it offers.…

    • 1259 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    Meru cabs is doing a lot to survice in the market to maintain its positions in the markets.…

    • 372 Words
    • 4 Pages
    Satisfactory Essays