Information Technology (IT) has become the order of the day in this 21st century. IT has grown very fast in this past years that in virtually everything we do there is a little bit of IT. Areas that have had a fair share of this technological impact include Banking and Finance, Airline transportation, healthcare delivery services and education. Thanks to IT everything is now simple and easy.
The Ghana Revenue Authority currently maintains all the employees’ records manually, which is very expensive, tedious and time-consuming. For example, the employees’ memo details are with the human resource department, financial records are with the accounts department and memo’s about staff welfare is with the welfare department. This paper-based system takes a lot of time of the employees. Occasionally, the employees in the accounts department were finding difficult to manage memo, in its recent Annual General Meeting (AGM), the organization has decided to automate all types of record keeping, and provided easy to use programs for its employees.
To overcome these problems faced by Ghana revenue authority, an electronic management system called “Memo Monitoring System (E - MMSys)” is developed to automate all existing paper-based system of Ghana Revenue Authority as well as other back office activities. 1.1 Aims and Objectives
OBJECTIVE OF THE PROJECT
The business goal for the development of the Memo Monitoring System (E-MMSys) application is to support and increase the productivity of the Authority. The application provides complete automation of all existing manual systems of Authority with the following objectives:
a) Maintain an electronic record system of all current paper-based taxpayers and employee information; b) Enables easy access and fast retrieval of employee and administrative information. c) Provision of employee search facility.
d) Generation of appropriate employee and administrative reports....