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Memo: Management and Spa Works

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Memo: Management and Spa Works
Spa Works
Memo
Date
December 12, 2012
To:
Adrian Pavone, CEO
From:
Subject:
Information System Advisory Committee Proposal

Hello Adrian. In the last few years, Spa Works has been rapidly expanding its business by opening new locations and acquiring competitors. Such expansion suggests not only high profits, but also investments in the organization’s information system. Spa Works is currently operating using a number of legacy systems, which may not be able to support recent changes any further. In fact, due to the increased volume of transactions and day-to-day operations, the current system has been causing issues with financial reporting and decision-making process. Therefore, as a response to your request an advisory five-member committee has been proposed to provide assistance and guidance in creation of the new integrated system, which will allow Spa Works improve its business processes.

Roles and responsibilities of the advisory committee members are presented below:

1. Information Systems Manager. The objective of this project is to develop an integrated system to improve day-to-day operations of Spa Works as well as to offer better reporting in the accounting and human resources. As a result, the IS manager of Spa Works has been chosen to serve on the committee to ensure the strategic IS planning is aligned with the company’s overall strategy. IS manager will advise on the hardware and software (software upgrades) that must be purchased to ensure smooth functionality of the system applications. The IS manager will also endorse an effective and efficient system design so that everyone across the organization is able to use it trouble-free. Being on the advisory board, IS manager will facilitate proper security and recovery software and will develop strategies for training the existing and new personnel if required. Spa Works’ IS manager will also ensure that a set of adequate IT policies is in place and the new system complies with

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