mechanical
3. _____ refers to how leadership is exercised, formally and informally, throughout an organization.
a. Management grid
b. Leadership system
c. Organizational hierarchy
d. Leadership spectrum
My answer = d
Answer: b
Reason = This option defines the system structure which included all the exercises.
4. An effective leadership system:
a. follows strict hierarchical structures.
b. respects the capabilities of employees.
c. respects the requirements of employees.
d. sets high expectations for performance.
My answer = b
Answer: a
Reason = leader defines the approach of employees working under his guidance for companies profit
10. An organization’s management systems and practices are called its
a. Corporate Strategy
b. Balanced scorecard mechanism
c. Organizational infrastructure
d. Best practices
My answer = a
Answer: c
Reason = Organizational structure is defined as the organization’s management systems and practices.
7. A company’s value system and its collection of guiding principles is known as its:
a. mission statement.
b. corporate culture.
c. strategic plan.
d. vision statement.
My answer = d
Answer: b
Reason = this system is guided for the corporate understanding of demand.
9. One of the findings of the International Quality Study is that firms that have solid systems in place:
a. do not benefit from process benchmarking.
b. use world-class benchmarking.
c. should remove quality control inspection.
d. attain no benefit from increased training.
My answer = a
Answer: d
Reason = The statement in question states that solid systems are pioneer in study rather than training
11. Perhaps the most significant cause of failure to effectively implement quality initiatives is a lack of:
a. leadership initiative and middle-management support.
b. alignment and integration with organizational systems.
c. constancy of purpose.
d. organizational resources.
My answer = a
Answer: b
Reason = each department
a. Management grid
b. Leadership system
c. Organizational hierarchy
d. Leadership spectrum
My answer = d
Answer: b
Reason = This option defines the system structure which included all the exercises.
4. An effective leadership system:
a. follows strict hierarchical structures.
b. respects the capabilities of employees.
c. respects the requirements of employees.
d. sets high expectations for performance.
My answer = b
Answer: a
Reason = leader defines the approach of employees working under his guidance for companies profit
10. An organization’s management systems and practices are called its
a. Corporate Strategy
b. Balanced scorecard mechanism
c. Organizational infrastructure
d. Best practices
My answer = a
Answer: c
Reason = Organizational structure is defined as the organization’s management systems and practices.
7. A company’s value system and its collection of guiding principles is known as its:
a. mission statement.
b. corporate culture.
c. strategic plan.
d. vision statement.
My answer = d
Answer: b
Reason = this system is guided for the corporate understanding of demand.
9. One of the findings of the International Quality Study is that firms that have solid systems in place:
a. do not benefit from process benchmarking.
b. use world-class benchmarking.
c. should remove quality control inspection.
d. attain no benefit from increased training.
My answer = a
Answer: d
Reason = The statement in question states that solid systems are pioneer in study rather than training
11. Perhaps the most significant cause of failure to effectively implement quality initiatives is a lack of:
a. leadership initiative and middle-management support.
b. alignment and integration with organizational systems.
c. constancy of purpose.
d. organizational resources.
My answer = a
Answer: b
Reason = each department