McDonald's was contacted by the plaintiff, who wanted to settle out of court. McDonald's who had experienced the same type of case 700 times before, with the exception that this was a 79 year old lady. The fact that McDonald's had evaded justice so many times added to their confidence, but the age of the plaintiff and the circumstances of the incident also mislead them to think that a jury would be on their side. The fact that Mrs. Liebeck was 79 at the time was something McDonald's used to assume that her age had a role in the extent of her injuries. The fact that she was in a vehicle helped them assumed that she was driving at the time of the accident. Unlike like McDonald's, Mrs. Liebeck knew she had a case and proceeded to file in court when her offer was rejected.
The case began and with it the exposure of McDonald's seven hundred prior claims with similar injuries from coffee. During the process of discovery a McDonald's employee testified that the coffee was indeed served at temperatures exceeding 180 degrees. According to the same employee this was done with the assumption that consumers were buying coffee to... [continues]
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