MBA project by Chetan Akhare
A
PROJECT REPORT
ON
“CUSTOMER SATISFACTION SURVEY.”
SUBMITTED BY
Mr. CHETAN S. AKHARE
MBA SEM- III
ACADEMIC YEAR 2013- 2014
UNDER THE GUIDENCE OF
Prof-D.P.AWSARIKAR
SUBMITTED TO
UNIVERSITY OF PUNE
IN PARTIAL FULFILLMENT OF
MASTER OF BUSINESS ADMINISTRATION (MBA)
THROUGH
SURYADATTA INSTITUTE OF MANAGEMENT & MASS COMMUNICATION (S.I.M.M.C.) PUNE 411021.
DECLARATION
I, the undersigned Chetan S. Akhare, declare that the Project Report titled as, “ CUSTOMER SATISFACATION SURVEY” at Amravati, submitted by me for partial fulfilment of Master Of Business Administration (M.B.A.) is the original record of the project work carried out by me during the period from 3rd Jun 2013 to 3rd Aug. 2013 , under the able guidance of Prof. D.P.Avasarikar and the same has not formed the basis for the award of any degree, diploma, association, fellowship, titles- in or for any other Statutory University or Autonomous Institutions functioning in India or abroad imparting higher education in management.
Date: 15/08/2013 Chetan S. Akhare
Place: Pune MBA SEM III Roll No.61
Acknowledgement
At the commencement stage of the research study, I was not quite sure about the magnitude and dimensions of the research and the elated efforts needed. Except for the strong will bestowed by almighty to pursue the study with patience and sincerity I would have not been able to complete it.
I am grateful to our director Dr Sanjay Chordiya, Prof. D.P.Avasarikar & my mentor Mr. Sarang, Mr. Vijay Hatey for all the support
PROJECT REPORT
ON
“CUSTOMER SATISFACTION SURVEY.”
SUBMITTED BY
Mr. CHETAN S. AKHARE
MBA SEM- III
ACADEMIC YEAR 2013- 2014
UNDER THE GUIDENCE OF
Prof-D.P.AWSARIKAR
SUBMITTED TO
UNIVERSITY OF PUNE
IN PARTIAL FULFILLMENT OF
MASTER OF BUSINESS ADMINISTRATION (MBA)
THROUGH
SURYADATTA INSTITUTE OF MANAGEMENT & MASS COMMUNICATION (S.I.M.M.C.) PUNE 411021.
DECLARATION
I, the undersigned Chetan S. Akhare, declare that the Project Report titled as, “ CUSTOMER SATISFACATION SURVEY” at Amravati, submitted by me for partial fulfilment of Master Of Business Administration (M.B.A.) is the original record of the project work carried out by me during the period from 3rd Jun 2013 to 3rd Aug. 2013 , under the able guidance of Prof. D.P.Avasarikar and the same has not formed the basis for the award of any degree, diploma, association, fellowship, titles- in or for any other Statutory University or Autonomous Institutions functioning in India or abroad imparting higher education in management.
Date: 15/08/2013 Chetan S. Akhare
Place: Pune MBA SEM III Roll No.61
Acknowledgement
At the commencement stage of the research study, I was not quite sure about the magnitude and dimensions of the research and the elated efforts needed. Except for the strong will bestowed by almighty to pursue the study with patience and sincerity I would have not been able to complete it.
I am grateful to our director Dr Sanjay Chordiya, Prof. D.P.Avasarikar & my mentor Mr. Sarang, Mr. Vijay Hatey for all the support