Mba Internship Report

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MBA INTERNSHIP REPORT (HRM)

Report on CCL Pharmaceutical (PVT) LTD

Program Specialization: MBA (Human Resource Management)

Submission Date: 10-06-2009

Submitted By: SADAF ARIF

Roll No: T-521821

Department of Business Administration

ALLAMA IQBAL OPEN UNIVERSITY

MBA INTERNSHIP REPORT

Report submitted to the Department of Business Administration, Allama Iqbal Open University, Islamabad Pakistan.

In partial fulfillment of the requirements for the degree of

MASTER
IN
BUSINESS ADMINISTRATION

Approved By

Project Head

ACKNOWLEDGEMENTS

I would like to thank Mr. Azeem, my honorable Resource person, for helping me to know all the basics of this report. I am also grateful to Mr.Baber, HR manager of CCL pharmaceutical (PVT) LTD, who gave me an opportunity to know about the HR process of CCL. I am thankful to Mr.Ali, assistant manager HR, who guided me throughout my report in order to help me in understanding all the practical approaches of human resource in CCL and to compare those with my theoretical knowledge. He taught me all the concepts that are very helpful in my report and gave me sufficient knowledge to overcome all my report difficulties.

Finally, words alone cannot express the thanks I owe to Allah Almighty, who gave me the opportunity to complete my work according to the best of my abilities.

LIST OF CONTENTS Page No.
1. Objective of studying the organization……………………..……..……01 2. Introduction to the organization……………………………….…..........02 3. Overview of the organization…………………………………………...03 4. Organization structure of HR………………………………………...…08 5. HR process in CCL pharmaceutical…………………………………….10 1. Human Resource Planning………………………………………....10 1. HR Planning Process………………………………………....10 2. Forecasting HR Requirements…………………………..……11 3. Methods to Forecast HR Needs………………………………13 2. Employee Recruitment and Selection……………………………....14 1. Sources of Recruitment……………………………………….14 2. Employee Selection Process……………………………….…15 3. Training and Development………………………………………....17 1. Training Need Assessment…………………………………..17 2. Employee Development………………………………………19 4. Performance Management………………………………………….22 1. Setting Performance Standards and Expectations……………24 2. How Performance Reports Are Written……………………...25

5. Employee Compensation and Benefit………………………………26 1. Types of Compensation………………………………………27 6. Organizational Career Management………………………………..30 1. Employee Job Change………………………………………..30 1. Promotion…………………………………………..….30 2. Transfer………………………………………………...31 3. Demotion………………………………………………32 1. Separation from the Organization……………………………33 5.6.2.1 Lay off……………………………………………………33 5.6.2.2 Termination………………………………………………34 5.6.2.3 Resignation …………………………………………...…36 5.6.2.4 Retirement………………………………………………..37 5. Labor management relationship in CCL pharmaceutical…………...38 6. Critical analysis of theory and practical situation…………………………………………….…….…………40 7. Recommendations……………………………………..……………42 8. Conclusion…………………………………………..………………45 9. References and Sources…………………………………..…………47 10. Annexure/appendices…………………………………….…………49

1. OBJECTIVE OF STUDYING THE ORGANIZATION

a. To complete the degree requirement of ALLAMA IQBAL OPEN UNIVERSITY. b. To highlight the applicability of new techniques in practical HR process of the company. c. To learn and analyze the functionality of HR department of CCL pharmaceutical and to relate my practical analysis of the firm with the theoretical concepts. d. To get exposure of practical environment of a company

e. To find the difference between theoretical and practical concepts and provide suggestions with reference to modern methods of managing human resources to the company for their betterment.

2. INTRODUCTION TO THE ORGANIZATION...
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