Mb0038 –Management Process and Organizational Behaviour

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Q1. Vision and Mission in an Organisation
A vision is the preferred future, a desirable state, and ideal state. It is an expression of optimism. A vision is a general statement encompassing the direction an agency wants to take and the desired end result once it gets there. It is the vision of what those involved what their organization to become. A mission is more focused on the specifics of what an organization is to accomplish. It differs from a vision in that it focuses on function, is accomplishable and measurable, and is often statutorily or bureaucratically established. The mission statement is a statement of an organization's basic purposes, often in terms of broad outcomes that it is committed to achieving or the major function it carries out. A mission can also be the reason an agency exists. When staffs meet to write a mission statement, they may ask "Why are we here? What do we want to do?" When a legislature creates an agency, it almost always states its purpose, function, or mission. Steps to promoting the vision of an organization:

1. Educate staff about what a vision is and why it is important. 2. Develop a process to involve all staff in creating the vision. 3. Ask for specific input from the various groups within the organization. 4. Hold a planning session or retreat to gather input and shape the vision statement. 5. The leader should share information, lead the process, and shape the vision statement. 6. Draft the vision statement.

7. Communicate and reinforce the vision to staff.
Mission Statement
A mission statement defines what an organization is, why it exists, its reason for being. At a minimum, your mission statement should define who your primary customers are, identify the products and services you produce, and describe the geographical location in which you operate. If you don't have a mission statement, create one by writing down in one sentence what the purpose of your business is. Ask two or three of the key people in your company to do the same thing. Then discuss the statements and come up with one sentence everyone agrees with. Once you have finalized your mission statement, communicate it to everyone in the company. It's more important to communicate the mission statement to employees than to customers. Your mission statement doesn't have to be clever or catchy--just accurate. If you already have a mission statement, you will need to periodically review and possibly revise it to make sure it accurately reflects your goals as your company and the business and economic climates evolve. To do this, simply ask yourself if the statement still correctly describes what you're doing. The mission statement reflects every facet of your business: the range and nature of the products you offer, pricing, quality, service, marketplace position, growth potential, use of technology, and your relationships with your customers, employees, suppliers, competitors and the community. Q2.(a) Planning

Definition of planning :
According otkoontz and O’donnell,” Planning is deciding in advance What to do , how to do it, when to do it, and who is to do it.” Characteristics of planning
1 Planning focuses on achieving the objectives: Management begins with planning and planning begins with the determining of objectives. In the absence of objectives no organization can ever be thought about. 2 Planning is the primary function of Management: Planning is the first important function of management. The other functions –organising, staffing, directing and controlling come later. In the absence of planning no other function of management can be performed. 3 planning is continuous: Planning is the process which begins with the beginning of business itself and ends with the ending of the business. It means that as long a business exists, the planning process is continuous. 4. Planning is Futuristic: Planning decides the plan of action-What is to be done, how is to be done, when is to be done, by who is to be...
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