According to Maslow’s hierarchy of needs Henkelman was attempting to fulfill physiological, esteem, and self- actualization. The physiological need which according to the Maslow is “needs for the most basic essentials of life…” This need manifested itself when his wife threw him out and he had back surgery and could not work. He was not able to provide for himself. This need was eventually satisfied when he recovered from back surgery after three months and found his own apartment. The esteem need which according to Maslow is “ needs for a sense of one’s own worth…” Henkelman was seen as unimportant his opnions were not wanted or needed. The white collar workers felt the blue collar works were only their to do as they were told. Even though Henkelman had many ideas that could make the product better and more profitable that was not part of his job. The self- actualization need which according to Maslow is “need to be personally fulfilled” When Sandstrom future was severly threatened it decided to use an “open-book management” motivation process. Henkelman was skeptical and decided to get involved. He became a part of plant equipment team and merit pay team. As his team’s suggestions beacame reality he began to feel important, have confidence and filled with hope. Henkelman was promoted and did the job for a while but did not like the job. So he applied for a job in the lab and got it. He supervisor later said that although he did not have a college degree he did a better job than those that had a chemistry degree.
(Need hierarchy theories pgs 415-419)