Cover Declaration Acknowledgement Abstract Table of Contents List of Tables
CHAPTER ONE 1
INTRODUCTION 1.0 Background of the study 1.1 Problem Statement 1.2 Objectives of the study 1.3 Research Questions 1.4 Justification of the study 1.5 Research Methodology 1.6 Organization of the Study
CHAPTER TWO REVIEW OF RELEVANT LITERATURE 2.0 Introduction 2.1 Impact of service Quality on customer behavior 2.2 Impact of customer Consumers Behavior on Society
2.3 Influence from family/friends/group
METHODOLOGY 3.0 Introduction 3.1 Research Method 3.2 Population and Sample 3.3 Sampling Technique 3.4 Research Technique...