Mapanahong Papel

MARIA HAZELINE FUENTES SANDOVAL
Block 2 Lot 6 Phase III Elbert Street Ridge Mont Executive Village, San Isidro Taytay, Rizal
Moblie Phone: [phone]
Email Address: [e-mail]

OBJECTIVE:

To be able to achieve a career related position in a fast and advance work place. I am a fast learner highly intellectual individual and willing to work with different placed environment.

WORKING EXPERIENCE:

TELUS INTERNATIONAL PHILIPPINES
Nov 2009 - May 2010
POSITION: Technical Support Representative

XBOX 360 HARDWARE
DUTIES:
-Assisting Consumers in troubleshooting technical issues with their consoles and process repair or replacement if necessary.
-Supported Account related issues.

TREND MICRO ANTI-VIRUS
DUTIES:
-Assisting customers in troubleshooting software issues with their computers.
-Assisting customers in removing viruses in their computer using remote access and perform Operating System reinstallation if necessary.

SYNNEX CONCENTRIX PHILLIPINES
Aug 2011 – May 2012
POSITION: Technical Support Representative

DISH NETWORK
DUTIES:

- Assisting customers in troubleshooting issues with their dish equipmens and process replacement if necessary. - Assisting customers with account related concerns

EDUCATIONAL ATTAINMENT

TERTIARY

La Consolacion College- Pasig 2005-2008 Bachelor of Science in Hotel and Restaurant Management Post Graduate- Third year level

SECONDARY

REPCSI- Pasig 2002-2004 La Consolacion College- Pasig 1997-1999

INTERMEDIATE

La Consolacion College- Pasig 1991-1996

CERTIFICATES AND SEMINARS

SYMPOSIUM:
Dealing with People as a Professional in the Corporate World Sept. 15, 2007
La Consolacion College- Pasig

EDUCATIONAL ACHIEVEMENTS

-Champion- Cooking Competition Contest- La Consolacion

References: Available upon Request