Manzana Case

Topics: Quality assurance, Insurance, Software testing Pages: 34 (7660 words) Published: June 24, 2012
Systems Analysis and Design Project Stage 3 New System Specifications And Prototype

Based on Harvard Business School case 9-692-015 Manzana Insurance – Fruitvale Branch

Presented to Professor Michael Palley Stevens Institute of Technology MGT 772 SB Analysis and Development of Information Systems

By Team 3

TEAM 3
Systems Analysis and Design Project Stage 3

MGT 772SB
Analysis and Development of Information Systems Professor Michael Palley

Table of Contents

SYSTEM OVERVIEW ...............................................................................................................................................4 DESCRIPTION .............................................................................................................................................................4 POLICY REQUEST TYPES ............................................................................................................................................4 BACKGROUND ...........................................................................................................................................................4 CURRENT ORGANIZATIONAL PROBLEMS AND GOALS FOR THE NEW SYSTEM ............................................................4 FILE DESIGN..............................................................................................................................................................7 BACHMAN DIAGRAMS IN THIRD NORMAL FORM (3NF).............................................................................................7 SYSTEM RISKS, CONTROLS AND AUDIT TRAILS...........................................................................................8 OVERVIEW OF CONTROL RISKS ..................................................................................................................................8 CONTROLS AND AUDIT TRAILS USED TO LIMIT CONTROL RISKS ...............................................................................8 Controlled Access to the System...........................................................................................................................8 Separation of Function ........................................................................................................................................9 Integrity Constraints and Data Filters.................................................................................................................9 Concurrency Control ...........................................................................................................................................9 Encryption............................................................................................................................................................9 Access Logs and Audit Trails...............................................................................................................................9 Contingency Site Plans ........................................................................................................................................9 Backup and Archive Plan...................................................................................................................................10 Documentation ...................................................................................................................................................10 SYSTEM-SPECIFIC CONTROLS ..................................................................................................................................10 Request Processing Monitor ..............................................................................................................................10 FUNCTIONAL PROTOTYPE.................................................................................................................................11 HUMANS FACTORS CONSIDERED IN SCREEN DESIGNS...
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