Answer. To meet the many demands of performing their functions, managers assume multiple roles. Henry mintzberg has identified ten roles common to the work of all managers. The ten roles are divided into three groups: interpersonal, informational, and decisional. The informational roles link all managerial work together. The interpersonal roles ensure that information is provided. The decisional roles make significant use of the information. The performance of managerial roles and the requirements of these roles can be played at different times by the same manager and to different degrees depending on the level and function of management. The ten roles are described individually, but they form an integrated whole.
The idea of a role comes from sociology and is the pattern of actions expected of a person in his activities involving others. It arises as a result of the position that he occupies in a group in a given situation. Thus, a manager who occupies different positions in different situations plays different roles because people in each situation have different expectations of him concerning his functions.
The three interpersonal roles are primarily concerned with interpersonal relationships. In the figurehead role, the manager represents the organization in all matters of formality. The top-level manager represents the company legally and socially to those outside of the organization.
The Informational Role:
The direct relationships with people in the interpersonal roles place the manager in a unique position to get information. Thus, the three informational roles are primarily concerned with the information aspects of managerial work.
The Decisional Role:
The unique access to information places the manager at the centre of organizational decision-making. There are four decisional roles. In the entrepreneur role, the manager initiates change.
Q.4 What are the...