Mandarin Oriental Manila, one of the prestigious hotels in the Philippines. It is well known as the best business hotel because of its exceptional service in the centre of the city. It is conveniently placed in the Financial Capital of the Philippines, along Makati Avenue, Makati City. It is owned by an international hotel investment and management group with deluxe and first class hotels, resorts and residences in sought-after destinations around the world, the Jardines Company. The company’s aim is to be recognized widely as the best global luxury hotel group, providing 21st century luxury with oriental charm in each of its hotels. The mission of the hotel is recognized by the word delight, in which this acronym represents everything about Mandarin Oriental. From the first letter of the word, D, meaning Distinctive, in which they explains that the hotel has its own distinctive flair and charm, assuring the guests receives unparalleled warmth and hospitality. The second letter, E, meaning Exotic, for they explains that each hotel of Mandarin Oriental Hotel Group has its strong sense of place with an inviting atmosphere. The letter L, for Lively, which means it is a place with energy and momentum. The letter I, for the word Imaginative, because of its innovative and enticing architecture designs and services that welcomes the guests. G, for the word Guest-centered, for they explains that their service is passionate, personal and surprising. H for the word Harmonious, which means that their distinctive charm and hospitality is provided in elegant and immaculate surroundings. And the last, T for the word Time-giving for they explains that Mandarin Oriental gives the guests a time to experience life and all its pleasures. Aside from its mission, Mandarin Oriental is also distinguishable by its symbol, the eleven bladed fan. These represent the 11 Legendary Quality Experience pillars, a commandment which all the employees are being reminded for its continuous application. When it comes to the facilities and other outlets that the hotel provides to the guests, there is no need for them to go out of the hotel and spend their pleasure because of its different options. In terms of the cuisine at the Mandarin Oriental Manila, the guests could choose from their 7 restaurants with different specialties and which make every guests feel like a celebrity. One of the dining areas are The Tivoli; a fine dining restaurant which has a fashionable ambience with an exquisite contemporary continental cuisine. The Tin Hau Restaurant has the warmth of old Chinese home with culinary creations from Beijing to Guangzhou. The Paseo Uno, a buffet restaurant that offers different kinds of cuisine with open kitchens. It is open from breakfast to dinner time. The Mandarin Deli, which offers freshest breads, healthy salads and other pastries. The Martinis Bar, which offers a wide range of classic cocktails and inventive martinis plus a live music every night. The Kipling’s Cigar Bar, intended for the guests who love cigar and whiskey. And the last, the MO Lounge, a venue of choice for business people who would like to spend their meetings and other after-work aperitifs. The MO Lounge offers different kinds of non-alcoholic and alcoholic drinks and other pica-pica for the guests.
Aside from that, the hotel has a world-class spa and fitness centre, as well as an outdoor swimming pool for the guest’s relaxation. The hotel also ensures that every business runs smoothly with its multi-functional communications facilities, a fully-equipped business centre and an access to their meeting rooms.
• The mandarin oriental hotel was manage by Mandarin Oriental Hotel Group (MOHG) an international hotel investment and management group. The group has received international recognition and awards for quality management and legendary service hospitality, as well as for the spas and restaurants located at many of their...