Managing a Global Workforce in Pakistan

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Managing a Global Workforce in Pakistan
Diversity is a commitment to recognizing and appreciating the variety of characteristics that make individuals unique in an atmosphere that promotes and celebrates individual and collective achievement (The University of Tennessee, n.d.). Examples of these characteristics are: age; cognitive style; culture; disability (mental, learning, physical); economic background; education; ethnicity; gender; geographic background; language(s) spoken; marital/partnered status; physical appearance; political affiliation; race; religious beliefs; sexual orientation. According to Kreitner and Kinicki (2001, p. 750), diversity is the host of individual differences that make people different from and similar each other. So in general and most simple way, Diversity can be described as a situation when members of a group or organization differ from each other in terms of age, gender, education, family status, ethnicity, physical ability, personality, values, attitude, work location and organizational status. Workforce Diversity

Johns (1996, p. 102) refers to workforce diversity as the differences among recruits and employees in characteristics such as gender, race, age, religion, cultural background, physical ability and sexual orientation. According to Robbins (2003, p.15), it is a concept that organizations are becoming more heterogeneous in terms of gender, race, ethnicity and inclusion other diverse groups. However the term workforce diversity covers every individual who varies from the so-called norm. Workforce Diversity Management

Managing a diverse workforce means creating such conditions within the company which prevent discrimination or preferential treatment of the employees on the bases of existing diversity and which facilitate the utilization of every individual competence and performance (Hauke, 2003). In simpler words, Work Force Diversity Management is how to work efficiently with people whose values, opinions and priorities are different. Managing diversity focuses on maximizing the ability of all employees to contribute to organizational goals. Types of Workforce Diversity

1. Demographic Diversity
Demographic diversity is to have people with different age, gender, ethnicity, education and family status. * Age Diversity
It is to have differences in workforce having particular period of life at which a person becomes naturally or conventionally qualified or disqualified for anything. * Gender Diversity
Gender diversity is to have people from both genders working in an organization. Women are competing for scarce resources (e.g., jobs, office space, project resources) that the majority group wants to control. When groups compete, their members form prejudices against each other. When competing groups are united by common goals, these prejudices are reduced. * Ethnic Diversity

It is exhibited when people differ in racial, national, religious, linguistic, or cultural heritage. * Educational Diversity
It is when people differ in level of education, knowledge or skills. * Family Status Diversity
Family Status Diversity occurs when people differ in terms of familial obligations. It includes marital status, number of off spring & other dependents. 2. Psychological Diversity
Psychological diversity relates to differences in people’s cognitions and behavior. There are three types of psychological diversity: * Personality Diversity
Distinctive qualities of a person which make him or her different from other people, like the pattern of collective character, behavioral, temperamental, emotional, and mental traits and especially those distinguishing personal characteristics that make one socially appealing. * Values Diversity

The differences in beliefs of persons or social groups in which they have an emotional investment (either for or against something). * Attitudes Diversity
The differences among people...
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