CASE STUDY: MANAGING THE VIRUS HUNTERS
CLASS ROLL NO.: 33
Questions of Case Study:
1. Keeping in professional’s excited about work that is routine and standardized and chaotic is a major challenge for Vincent Weafer. How could he use technical, human, and conceptual skills to maintain an environment that encourages innovation and professionalism among the virus hunters? Answer:
Vincent Weafer’s following techniques encouraged innovation and professionalism among the virus hunters: * Work was divided into smaller parts and specialization
* The work never stopped, to maintain efficiency
The work never stopped, to maintain efficiency
Example: When Santa Monica’s team finished, Tokyo took over, this handed over to Japanese to Dublin and back to Santa Monica.
2. What management roles would Vincent be playing as he
(a) Had weekly security briefing conference calls with coworkers around the globe. (b) Assessed the feasibility of adding a new network security consulting service, or (c) Kept employees focused on the company’s commitments to customers? Answer:
(a) Based on the study by Henry Mintzberg managers have different but highly inter-related roles. According to this we can analyze that Vincent has approached towards Interpersonal role as he worked as a figurehead, leader, liaison and also informational role as he act as a monitor and a disseminator. (b) In this context Vincent has proved that he has approached towards that he has approached towards Decisional role as he worked as a role as he worked as a disturbance handler disturbance handler and resource allocator resource allocator. (c) Here Vincent worked as a figurehead a leader, a leader, as he provoked his employees to as he provoked his employees to focus on company’s commitments to focus on company’s commitments to customers thus fulfilling the customers thus fulfilling the interpersonal role.
3. Go to Symantec’s Web site and...