Managing Teams

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CONTENTS PAGE

1. INTRODUCTION

2. UNDERSTANDING GROUPS AND TEAMS

1. Difference Between Groups And Teams

3. TURNING GROUPS INTO EFFECTIVE TEAMS

1. Five Stages Of Group Development

2. Factors Of The Group Behaviour

3. Benefits Of Having An Effective Team

4. CONTEMPORARY ISSUES IN MANAGING TEAMS

1. Contrast Between Different Types of Teams

2. Popularity Of Work Teams On Individualism

3. Diverse Work Teams

5. CONCLUSION

1. INTRODUCTION

Teamwork has become an important part of the business, the quality and level of output produced by an effective teamwork can help an organisation to gain competitiveness in the market. A well-managed team could contribute significantly to the success or downfall of the business organization.

2. UNDERSTANDING GROUPS & TEAMS

Basically groups and teams are the same, but the objectives between the two are different.

Griffin (2008, p.385) states that:

“Groups can be defined as two or more individuals who interact with one another to accomplish certain goals or meet certain needs.

Teams are group of members work intensely with each other to achieve a specific common goal or objective.”

2.1. Differences between group and team

Teams are forms of work groups, but not all work groups are definitely teams. The differences between the two terms are;

➢ Group is easier to manage and it is usually use for short term assignment. Work would be divided to individual according to their expertise and skills, so that they can easily get the job done. A group needs not to be involved in any collective work that requires joint effort

➢ Team require more development and maintenance than a group, and it is usually use for long term assignment. Team members work together as a whole equally distributing the tasks at hand regardless if they have the proper skills. Therefore, each member of the team will have ample time to develop their abilities and to enhance their performance as a whole. They will have to spend time building trust and relationships with each team member.

3. TURNING GROUPS INTO EFFECTIVE TEAMS

According to Robbins et al. (2006, p.355), he summarizes the different characteristics between the group and team as shown in Appendix A. He also further evaluates the characteristics between the two as follows:

“Groups interact primarily to share information and to make decisions to help each member do his or her job more efficiently and effectively.

Teams work intensely on a specific, common goal using their positive synergy, individual and mutual accountability, and complementary skills.”

Teamwork generally produces better performances than individual work, as the most effective and efficient teamwork is produced when all the team members combined their individual efforts and work towards a common goal.

1. Five Stages Of Group Development

Team develop over time, it is necessary for a work group to go through many stages to be form as an effective team.

According to Tuckman et al. (1977, pp.419-27), he identifies five major stages of group development –

❖ Stage 1: Forming,

❖ Stage 2: Storming,

❖ Stage 3: Norming,

❖ Stage 4: Performing,

❖ Stage 5: Adjourning.

These five stages are further explains in Appendix B. Most of the group are required to go through these five stages as they develop to be an effective team.

2. Factors Of The Group Behaviour

There are factors that could affect the formal work group to become an effective work team. These factors are categorised into work-group inputs and work-group processes, and lastly ended with the outcomes of increased effectiveness, higher performance and satisfaction, as well as future group compatibility as listed in Appendix C.

In Appendix...
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